Walmart Customer Service Desk Associate

1 week ago

saint john, nb, Canada Walmart Full-time $26,000

Support Walmart Canada customers at the service desk in Saint John, using accurate refunds, returns, and professional communication. Availability for varied shifts is required.

As a Customer Service Desk Associate, you represent Walmart values at the front end while supporting smooth store operations. You help with refunds, exchanges, questions, and directions. The work also includes accurate records, merchandise handling, scanning, and following company procedures.

Key Responsibilities:

  • Process refunds and returns using company procedures
  • Assist customers with exchanges, questions, and directions
  • Maintain accurate sales tax exempt records
  • Send damaged merchandise to Claims for processing
  • Check returned items and scan them correctly

Requirements:

  • Be 16 years of age or older
  • Provide friendly and professional customer service
  • Follow company policies, procedures, and guidelines
  • Work evenings, weekends, and holidays as needed
  • Lift up to 20 pounds, occasionally 50 pounds

Bring customer service, accuracy, and flexibility to Walmart Canada’s service desk in Saint John, New Brunswick.

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