Program Manager, Digital Transformation

Program Manager, Digital Transformation (1-year Contract) Get AI-powered advice on this job and more exclusive features. Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls. About This Opportunity Remote work arrangement. Required to work Eastern Time. As Program Manager, you will play a pivotal role in driving our digital transformation forward. You will lead and coordinate complex initiatives across CRM/ERP, websites, learning systems, data strategy, and change management, ensuring seamless execution and integration. Acting as both a strategic leader and hands‑on problem solver, you’ll bring clarity, accountability, and measurable results to the organization’s most critical priorities. In This Role You Will Provide overall program leadership, direction, and coordination across all digital transformation workstreams (CRM/ERP, website, learning management, data strategy, change management etc.). Establish and maintain program governance, including reporting, risk management, and escalation processes. Manage business initiatives creating a master/program level plan of all key events, dates, dependencies, and overlaps within the organization. Build the appropriate reporting and dashboards to manage and communicate the program and workstreams. Work with project managers to provide regular visibility to project status (activities completed, roadblocks, decisions, dependencies, risks etc.). Direct, mentor, and coach assigned Project Manager(s) on task‑level planning, execution, and delivery to ensure alignment with program objectives. Step into project‑level detail as needed to unblock progress, clarify scope, or resolve challenges. Manage vendor relationships, contracts, and performance to ensure delivery of high‑quality solutions. Partner with business leaders and stakeholders across departments to align technology solutions, project approach and methodology with organizational needs. Lead change management and communication efforts to support adoption of new systems and processes. Develop and track program budgets, timelines, and deliverables. Report regularly to the senior leadership team and other stakeholders as identified on progress, challenges, and opportunities. Other tasks as assigned by your direct manager in relation to program management. General Adhere to all relevant policies, procedures, and practices. Liaise with other departments as required. Provide general, ongoing support to members/volunteers, responding to/directing inquiries and consulting with the appropriate groups and individuals to support the mission and vision of GGC. Other duties as assigned. Education, Designations and Certifications BSc/BA in Business Administration or related field. PMP certification is considered an asset. Prior Work Experience 3+ years of previous program/project management experience. Experience managing complex programs or large‑scale technology projects, ideally in digital transformation or enterprise systems implementations. Competencies (Knowledge, Skills & Abilities) Knowledge with Project Management tools such as Trello, Microsoft Project, Jira or similar programs to develop Gantt charts, project workplans etc. Experience managing project budgets. Experience with Waterfall and Agile and use each method appropriately. Demonstrated experience managing and coaching project managers and multi‑disciplinary teams. Proven ability to build consensus and manage diverse stakeholder groups. Excellent communication, facilitation, and presentation skills, with experience engaging senior executives and leaders. Understanding of change management best practices is an asset. A strong multitasker with the ability to navigate competing deadlines. A creative problem solver. Customer‑focused and collaborative with colleagues from all levels and departments. Highly organized, detail‑oriented and deadline‑driven. Familiarity with not‑for‑profit organizations, membership‑based structures, or volunteer‑driven environments is an asset. Benefits What’s in it for you? We offer generous health benefits (Health, dental, vision, Health Service Spending Account). Paid time off. Collaborative hybrid/remote work environment. Fun and friendly work environment and work‑life balance. Hiring Range: $74,900.00 - $88,370.00 Salary based on location, Greater Toronto Area If this sounds like a job tailor‑made for you, apply today This position will remain open until filled. Interviews will be conducted on a rolling basis. Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements. GGC is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier‑free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities and other equity seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non‑binary people who are comfortable in spaces that focus on and are driven by the experience of girls. Upon request, Girl Guides of Canada‑Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture. We thank all candidates for their interest. Only those selected for an interview will be contacted. #J-18808-Ljbffr