Equinox Front Desk Customer Service Associate
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Deliver polished member service at Equinox through professional communication, account updates, and welcoming front desk support. Evening and weekend availability required.
Equinox seeks energetic, creative Front Desk Associates for its luxury health and wellness environment. The work includes greeting members and guests, answering phones, maintaining accounts, and addressing questions or discrepancies. Candidates need customer service experience, computer literacy, and strong communication.
Key Responsibilities:
- Professionally greet members and guests
- Answer phones and communicate professionally
- Respond to member questions, concerns, and discrepancies
- Update member accounts when needed
- Maintain an orderly, clean work area
Requirements:
- Minimum one year customer service or related experience
- High school diploma, GED, or equivalent experience
- Effective in-person, email, and phone communication
- Evening and weekend availability
- Ability to lift up to 50 pounds
Bring reliable communication, account support, and customer service skills to Equinox as a Front Desk Associate.
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