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CCaaS Solutions Architect — Lead AI-Driven Contact Centers

1 month ago

Toronto, Canada Scotiabank Full time

A leading bank in the Americas is seeking a skilled Solutions Architect in Toronto to design and implement Contact Centre as a Service (CCaaS) solutions. The ideal candidate will have extensive experience in architecting CCaaS solutions, enhancing customer experiences through innovative technology. Responsibilities include leading architectural design, collaborating with teams, and driving AI integrations. This role offers competitive rewards and a commitment to diversity and inclusion.#J-18808-Ljbffr