Cubic Transportation Systems Service Agent
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Cubic Transportation Systems seeks customer service professionals skilled in payments, refunds, account updates, and clear customer communication.
This Customer Service Representative supports customers through a call center environment as their primary point of contact. The work includes managing transactions, answering questions, troubleshooting concerns, and maintaining accurate system records. Service must follow company policies, regulatory requirements, internal procedures, and established performance standards.
Key Responsibilities:
- Deliver courteous responses to incoming customer calls
- Provide accurate product, fare media, and program information
- Manage payments, refunds, and customer account updates
- Maintain accurate records of customer interactions
- Follow policies, procedures, and regulatory requirements
Requirements:
- High school diploma or equivalent
- Customer service experience in relevant environments preferred
- Professional interpersonal and problem-solving abilities
- CRM or call center platform experience is a plus
- Availability for weekends, holidays, and extended hours
Apply customer communication, transaction management, and recordkeeping skills as a Cubic Transportation Systems Customer Service Representative.
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burnaby, metro vancouver regional district, Canada Cubic Transportation Systems Full-time $27,000Represent Cubic Transportation Systems as a customer support contact, handling transactions and inquiries remotely within the Greater Vancouver area. This full-time Customer Service Representative position supports Cubic Transportation Systems’ transportation services through professional customer interactions. You will answer calls, process payments and...
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