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Business System Analyst with Maestro

3 months ago

Brampton, Canada Raas Infotek Full time

Role: Business System Analyst

Location: Brampton ,ON


Mandatory Skills Needed: BSA experience with 8+ yrs experience and Maestro / Connected Home experience is mandated.

CBAP certification is Preferred

Business Systems Analyst

What you will be doing...

  • Working with the EM (Engagement Manager)/SDM (Solution Delivery Manager)/Program owner, ensure that the requirements are well defined, documented and prioritized.
  • Drive & contribute to project solutions - JAD sessions, responsible for gathering input / documenting HLD/DDD (High Level Design / Detailed Design Document).
  • Support SDM and SA (Solution Architect) in defining overall solution approach in consultation with IT stakeholders/application teams.
  • When required back-fill role gaps (SDM, PM, SA) as needed.
  • Responsible (in partnership with the PM) for aligning all technology teams (including Digital, Network) when delivering IT solutions.
  • Responsible for documenting / managing change requests (PCRs).
  • Track/document assumptions, risks, dependencies, and ensure appropriate actions.
  • Responsible for HLD/DDD artifact documentation and submission to IT PMO.
  • Supporting project manager throughout project life cycle.
  • Work with Architecture and procurement on defining vendor expectations.
  • Responsible for Cyberstar (Security) documentation and related security management follow-up activities.
  • Responsible for documenting ORD (Operational Readiness Document).
  • Support testing teams/activities: test plan/case consultation and manage defect triage with appropriate application teams.
  • Work closely with third party technology vendors; ability to challenge the vendor design to ensure what is being built satisfies the needs of our business partners.
  • Release scope with ITPMO, ERM.
  • Support Testing team and triage fixes for defects related solution & design;
  • Support PVT, ORT, BRT release implementation
  • Provide weekly, monthly, and quarterly status updates to Program Mgmt
  • Review QA Test Plan and Test Cases and provide the feedback;
  • Keep track of Deliverables and regular updates
  • Support the applicable teams with schedules and status reporting.
  • Scheduling meetings and control calls
  • Creating Minutes
  • Follow up to action items with other teams
  • HLD/DDD/PCR review setup and obtaining approvals;

What you have...

  • Undergraduate degree in Business, Computer Science, or equivalent experience.
  • Significant Experience as a Business Systems Analyst preferably with knowledge of Telecommunications products.
  • Associate Certificate in Business Analysis, or in progress (i.e. CBAP Preferred).
  • Experience using Rogers systems preferred and/or an asset.
  • Jira knowledge is an asset
  • Demonstrated experience in Vendor Management/Coordinating third party development.
  • Experience with Software Development Lifecycle methodologies (Waterfall and Agile).
  • Demonstrated success working with internal and external business teams to understand and gather requirements and working with project teams to meet expectations.
  • Ability to quickly grasp new ideas and solutions, communicate effectively with colleagues (business and technical staff) and end users.
  • Excellent decision-making, problem solving, verbal and written communication skills; interpersonal and organizational skills.
  • Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization.
  • Experience working with external vendors.
  • Core Competencies: Customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking.
  • Role-Specific Competencies: Business Analysis; innovative design skills, problem solving; work-flow analysis; project management.
  • Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience.
  • Excellent time management and priority management skills.
  • Flexible and possess a willingness to take on new projects/roles and to contribute to the team's success in a variety of capacities.
  • Self-starter with the ability to multi-task effectively and independently within a fast-paced environment.