Team Member, Return to Vendor DDC

2 weeks ago

Chateauguay, Canada RONA Full time

Team Member, Return to Vendor DDC

Language

  • English
  • Français (CA)

Apply Now

By joining the RONA family, you’ll enjoy many benefits, such as:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that’s involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more

At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.


Our expectations

The Team Member, Return to Vendor provides a single contact point for special-order purchase. The incumbent sources product and coordinates with the customer to ensure accuracy in terms of product, price, and delivery. The Team Member also ensures inventory reports are kept accurate by making the appropriate computer adjustments for returned products and facilitates the processing of defective and/or returned products.

Your role

  • Review special orders for completeness and accuracy
  • Advise customer when material has been received and arrange time for pickup or delivery
  • Ensure product is properly identified and tagged in the special order storage and in the SODA/Dispatch system
  • Investigate product damage or defect complaints, including assessing responsibility and negotiating with suppliers for replacement or credit
  • Ensure special order storage areas are properly maintained and constructed to minimize product damage
  • With approval from their manager, take appropriate action to clear dated merchandise
  • Key in inventory adjustments for the product that is being returned to the vendor and/or back into stock
  • Contact vendors to request replacement parts, inspect merchandise that is defective, and review warranty issues
  • Store products to be repaired or picked up
  • Inform vendors of deadlines and cull all past due products
  • Track reasons for returns and inform Operations Manager of chronic problems
  • Provide assistance to the receiver
  • Organize the storage area, document receipt of goods, and tag special orders
  • Perform other job-related duties as required

The qualifications we are looking for

  • Understanding of the computerized inventory system
  • Ability to look up products on the computer and make the required RTV or special orders
  • Detail and solution-oriented with a strong sense of urgency in responding to problems
  • Good organizational and housekeeping skills with the ability to keep the RTV and special order area orderly
  • Adhere to vendor RTV policies
  • Self-motivation and ability to work independently
  • Excellent knowledge of special order products and ordering procedures
  • Very good interpersonal, conflict resolution, and communication skills

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply Now

  • Team Member, Return to Vendor DDC

    2 weeks ago

    Chateauguay, Canada RONA Full time

    Team Member, Return to Vendor DDC Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insura

  • Team Member, Return to Vendor DDC

    2 weeks ago

    Chateauguay, Canada RONA Full time

    Team Member, Return to Vendor DDC Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...

  • Team Member, Return to Vendor DDC

    2 weeks ago

    Chateauguay, Quebec, H8S, Montréal, Canada RONA Full time

    Team Member, Return to Vendor DDC Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...

  • Coordinator, Customer Service DDC

    4 weeks ago

    Chateauguay, Canada RONA Full time

    Coordinator, Customer Service DDC Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...

  • Coordinator, Customer Service DDC

    3 weeks ago

    Chateauguay, Canada RONA Full time

    Coordinator, Customer Service DDC Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review,...

  • Coordinator, Customer Service DDC

    4 weeks ago

    Chateauguay, Quebec, H8S, Montréal, Canada RONA Full time

    Coordinator, Customer Service DDC Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...

  • Driver L5

    4 weeks ago

    Chateauguay, Canada RONA Full time

    Driver L5 - AZ_C1 Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement...

  • Driver L5

    3 weeks ago

    Chateauguay, Canada RONA Full time

    Driver L5 - AZ_C1 Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. ...

  • Operations Manager- Distribution Center

    2 weeks ago

    Chateauguay, Canada RONA Full time

    Operations Manager- Distribution Center Language English Français (CA) Apply Now Please note that: RONA Workplace Policy establishes that associates need to have a reliable transportation to and from our Ditribution center located in Châteauguay (Quebec), to come to the office on a regular basis. We require all our head office associates to be...

  • Operations Manager- Distribution Center

    4 weeks ago

    Chateauguay, Canada RONA Full time

    Operations Manager- Distribution Center Language English Français (CA) Apply Now Please note that: RONA Workplace Policy establishes that associates need to have a reliable transportation to and from our Ditribution center located in Châteauguay (Quebec), to come to the office on a regular basis. We require all our head office...

  • Consumables Associate

    4 weeks ago

    Chateauguay, Canada Walmart Canada Full time

    Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock and...

  • Assistant Manager

    4 weeks ago

    Chateauguay, Canada Desjardins Group Full time

    As a assistant manager, you support Desjardins's strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of members and clients. You are responsible for the strategic and operational management of a team responsible for specializ

  • Beneficiary Attendants

    4 weeks ago

    Chateauguay, Canada COGIR Immobilier Full time

    Want to join a team where humanity, respect and collaboration are an integral part of the values of the company and all team members? At Cogir, we hire good-hearted people with strong team spirit.POSITION DESCRIPTION:The brand new Sonata retirement residence offers, on the one hand, private apartments for young retirees who above all need independence, with...

  • Beneficiary Attendants

    3 weeks ago

    Chateauguay, Canada COGIR Immobilier Full time

    Want to join a team where humanity, respect and collaboration are an integral part of the values of the company and all team members? At Cogir, we hire good-hearted people with strong team spirit. POSITION DESCRIPTION: The brand new Sonata retirement residence offers, on the one hand, private apartments for young retirees who above all need independence,...

  • Beneficiary Attendants

    2 weeks ago

    Chateauguay, Canada COGIR Immobilier Full time

    Want to join a team where humanity, respect and collaboration are an integral part of the values of the company and all team members? At Cogir, we hire good-hearted people with strong team spirit.POSITION DESCRIPTION:The brand new Sonata retirement residence offers, on the one hand, private apartments for young retirees who above all need independence, with...

  • Beneficiary Attendants

    2 weeks ago

    Chateauguay, Canada COGIR Immobilier Full time

    Want to join a team where humanity, respect and collaboration are an integral part of the values of the company and all team members? At Cogir, we hire good-hearted people with strong team spirit. POSITION DESCRIPTION: The brand new Sonata retirement residence offers, on the one hand, private apartments for young retirees who above all need independence,...

  • Operations Manager- Distribution Center

    4 weeks ago

    Chateauguay, Quebec, H8S, Montréal, Canada RONA Full time

    Operations Manager- Distribution Center Language English Français (CA) Apply Now Please note that: RONA Workplace Policy establishes that associates need to have a reliable transportation to and from our Ditribution center located in Châteauguay (Quebec), to come to the office on a regular basis. We require all our head office associates...

  • Beneficiary Attendants

    4 weeks ago

    Chateauguay, Quebec, H8S, Montréal, Canada COGIR Immobilier Full time

    Want to join a team where humanity, respect and collaboration are an integral part of the values of the company and all team members? At Cogir, we hire good-hearted people with strong team spirit.POSITION DESCRIPTION:The brand new Sonata retirement residence offers, on the one hand, private apartments for young retirees who above all need independence, with...

  • Beneficiary Attendants

    2 weeks ago

    Chateauguay, Quebec, H8S, Montréal, Canada COGIR Immobilier Part time

    Want to join a team where humanity, respect and collaboration are an integral part of the values of the company and all team members? At Cogir, we hire good-hearted people with strong team spirit.POSITION DESCRIPTION:The brand new Sonata retirement residence offers, on the one hand, private apartments for young retirees who above all need independence, with...