Senior Manager, Business Continuity Management

Job Description What’s the Opportunity? The Senior Manager, Business Continuity Management, is a hands‑on leader and plays a critical role in strengthening RBC’s operational resilience to transform how Business Continuity Risk is managed. You are responsible for leading a team and executing Personal Banking and Commercial Banking Canada’s Business Continuity Risk Management (BCRM) program requirements, working to ensure business impact analysis, business continuity plans and strategies can withstand, respond to, and recover from disruptive events in line with OSFI’s E‑21 Guideline: Operational Risk and Resilience and other related guidelines. What will you do? Provide BCRM subject matter expertise, working directly with Business Units to ensure adherence to the BCRM Enterprise policy and standards Ensure the timely completion of robust Business Impact Analysis and Business Continuity Plans; assisting in documenting recovery strategies, dependencies and workarounds Execute BIA's to support complex teams or volumes; as required Design effective reporting to monitor business unit recovery time and point objectives, dependencies, potential vulnerabilities, and single points of failure Support testing that validate plans, assumptions and workarounds annually Support the Director to prepare reporting, compile audit materials and regulatory responses Support the design and delivery of training content to ensure proper understanding of Business Continuity risk, roles and responsibilities across both segments Ensure regulatory requirements and expectations are complied with What you need to succeed? Must‑have University degree, or equivalent Solid understanding of operational risk 7+ years of progressive experience in executing Business Continuity Risk Management, Operational Risk or Internal Audit in the financial services industry, including implementing appropriate strategies to mitigate risk Sound understanding of key regulatory frameworks: OSFI’s B-10, B-13, and E-21 Experienced People Leader with demonstrated ability to lead through influence, build trusted partnerships and deliver across diverse stakeholders Strong critical thinking skills, with the ability to independently recognize problems, propose solutions and execute on them Proficient in MS Office (Word, PowerPoint, Excel and Visio) Strong program management skills with the ability to independently create and execute detailed workback plans Effective communication and presentation skills Effective collaboration and active listening skills Experience working in a complex, matrix environment and proactively managing a diverse set of stakeholders What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Ability to make a difference and lasting impact to shape the future using AI and digital transformation Work in a dynamic, collaborative, progressive, and high‑performing team Opportunities to take on progressively greater accountabilities Job Skills Communication, Critical Thinking, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Contract (Fixed Term) Pay Type: Salaried Posted Date: Application Deadline: Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in‑the‑know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. #J-18808-Ljbffr