Field Service Engineer

4 weeks ago

Vaughan, Canada D&V Electronics Full time

Field Service Engineer at D&V Electronics Join to apply for the Field Service Engineer role at D&V Electronics Responsibilities Ensure all Zendesk tickets are handled in a timely manner. Support customers worldwide by phone, email, team viewer, and on site. Document, maintain, and follow up on all customer inquiries, through the Tracking System database. Assist in debugging, fault finding, and root cause analysis of prototype and standard machines— including system level testing and PLC programs, in-house and at customer's site. Create training materials and train customers in the use of company products. Install and commission new equipment. Calibrate and verify testers. Perform onsite maintenance/repair of testers. Assist Project Managers on open issues on equipment, in-house and customer site, for F.A.T. (Factory Acceptance Tests) and closing issues for S.A.T. (Site Acceptance Tests). Validate and verify application performance on new and existing D&V products, as required. Process, monitor, and follow up on completion of RMAs, as assigned. Other duties as assigned by management. Education and Experience Sc. in Electrical/Mechanical Engineering. Excellent written and oral communication skills. 5+ years in a technical support role. Outstanding troubleshooting and diagnostic capabilities of electronic, electromechanical, and electrical systems. Excellent customer service skills and relationship building. Excellent problem solving and analytical skills. Advanced knowledge of electronic circuit applications. Advanced knowledge of computers and programming. Demonstrated ability to work in a collaborative team environment with engineers, programmers, and sales professionals. Familiarization with automotive electromechanical systems and electronics would be an asset. Willing and able to travel (drive and fly) to the USA and overseas. Valid passport and driver's license. Job Details Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Information Technology Industries: Motor Vehicle Manufacturing Location: Vaughan, Ontario, Canada Application We encourage life‑long learning and foster employee personal growth. If you're someone who enjoys working in a creative and innovative work environment, and would like to join our team, please submit your resume and cover letter to or fax us at . We thank all applicants for their interest; only those selected for an interview will be contacted. Salary: $60000 - $70000 per year Referrals increase your chances of interviewing at D&V Electronics by 2x. Get notified about new Field Services Engineer jobs in Vaughan, Ontario, Canada . #J-18808-Ljbffr

  • Field Service Engineer

    4 weeks ago

    Vaughan, Canada D&V Electronics Full time

    Field Service Engineer at D&V Electronics Join to apply for the Field Service Engineer role at D&V Electronics Responsibilities Ensure all Zendesk tickets are handled in a timely manner. Support customers worldwide by phone, email, team viewer, and on site. Document, maintain, and follow up on all customer inquiries, through the Tracking System database....

  • Field Service Engineer

    4 weeks ago

    Vaughan, Canada D&V Electronics Full time

    Field Service Engineer at D&V Electronics Join to apply for the Field Service Engineer role at D&V Electronics Responsibilities Ensure all Zendesk tickets are handled in a timely manner. Support customers worldwide by phone, email, team viewer, and on site. Document, maintain, and follow up on all customer inquiries, through the Tracking System database....

  • Field Service Engineer

    2 weeks ago

    Vaughan, Canada D & V Electronics Full time

    Role:Ensure all Zendesk tickets are handled in a timely manner.Responsible for supporting customers world-wide by phone, email, team viewer and on site.Document, maintain and follow-up on all customer inquiries, through the Tracking System databaseAssist in the debugging, fault finding and root cause analysis of prototype and standard machines - to include...

  • Field Service Engineer

    2 weeks ago

    Vaughan, Canada D & V Electronics Full time

    Role Ensure all Zendesk tickets are handled in a timely manner. Responsible for supporting customers world-wide by phone, email, team viewer and on site. Document, maintain and follow‑up on all customer inquiries, through the Tracking System database Assist in the debugging, fault finding and root cause analysis of prototype and standard machines - to...

  • Field Service Engineer

    2 weeks ago

    Vaughan, Canada D & V Electronics Full time

    Role Ensure all Zendesk tickets are handled in a timely manner. Responsible for supporting customers world-wide by phone, email, team viewer and on site. Document, maintain and follow‑up on all customer inquiries, through the Tracking System database Assist in the debugging, fault finding and root cause analysis of prototype and standard machines - to...

  • Field Service Engineer

    2 weeks ago

    Vaughan, Canada D & V Electronics Full time

    Role Ensure all Zendesk tickets are handled in a timely manner. Responsible for supporting customers world-wide by phone, email, team viewer and on site. Document, maintain and follow‑up on all customer inquiries, through the Tracking System database Assist in the debugging, fault finding and root cause analysis of prototype and standard machines - to...

  • Field Service Engineer

    2 weeks ago

    Vaughan, Ontario, Canada D & V ELECTRONICS Full time $80,000 - $120,000 per year

    Role:Ensure all Zendesk tickets are handled in a timely manner.Responsible for supporting customers world-wide by phone, email, team viewer and on site.Document, maintain and follow-up on all customer inquiries, through the Tracking System databaseAssist in the debugging, fault finding and root cause analysis of prototype and standard machines - to include...

  • Global Field Service Engineer

    4 weeks ago

    Vaughan, Canada D&V Electronics Full time

    A leading motor vehicle manufacturing company in Vaughan is seeking a Field Service Engineer with 5+ years of experience in technical support. The role involves troubleshooting, customer support, and machine maintenance both onsite and remotely. Candidates should hold a degree in Electrical or Mechanical Engineering and possess excellent communication...

  • Global Field Service Engineer

    4 weeks ago

    Vaughan, Canada D&V Electronics Full time

    A leading motor vehicle manufacturing company in Vaughan is seeking a Field Service Engineer with 5+ years of experience in technical support. The role involves troubleshooting, customer support, and machine maintenance both onsite and remotely. Candidates should hold a degree in Electrical or Mechanical Engineering and possess excellent communication...

  • Field Service Engineer

    4 weeks ago

    Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Gutor Full time

    OverviewGutor is a leading international manufacturer of UPS systems for industrial applications. With over 75 years in business, Gutor serves industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia,...