Open Jobs Stage Experience Manager, Stores

Overview Job ID: Store Name/Number: SK-SmartCentres Regina E (1594)Address: 2046 Prince of Wales Drive Regina SK S4V 3A6 Canada (CA)Full Time/Part Time: Full TimePosition Type: Regular Open Jobs Stage Experience Manager, Stores Sephora – Regina, Saskatchewan, Canada. Sephora beauty is about feeling seen, valued and empowered individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together we belong to something beautiful. Responsibilities Training & Development. Execute training for all new and existing Beauty Advisors. Facilitate orientation and selling model training sessions whenever possible. Passionate about Clients. Respond promptly to all client feedback addressing issues and comments from Sephora's client feedback tool (Medallia), the service hotline or direct client interactions. Regularly serve as the Client Experience Lead (CEL) in-store and engage with Beauty Advisors and clients on-stage whenever possible. Event Management. Manage all in‑store events with the Beauty Services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store. Visual Merchandising. Assist the Operations team by ensuring merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added. Vendor Management. Ensure all beauty advisors engage with all store brands visiting the store. Ensure all brand representatives effectively train and coach the team on their products. Provide feedback on brand training effectiveness when possible. Qualifications You have a minimum of 2‑4 years of management experience in the beauty retail or customer service industry or equivalent internal experience. You are metrics‑driven and have a proven track record of motivating and coaching a team to achieve company expectations and goals. You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed. You have a proven ability to create high‑performing teams and can easily identify in‑store talent and develop them throughout their career journey. You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. Experience in Windows Word and Excel is required. Location Availability and Physical Requirements On‑site: You will work at the location specified in the job posting. Scheduling: Flexibility is key You need to be available during evenings, weekends and holidays when our clients are eager to shop and explore. Physical Requirements: Our stores are a fragrance‑filled environment. You must be able to bend and stretch to stock shelves as well as lift and carry up to 50 lbs. Total Rewards Compensation. Sephora's pay philosophy is to offer competitive market rates considering location, internal equity, job scope and the skills and experience needed to succeed. Perks. Enjoy product discounts, gratis exclusive brand events. Benefits. Access to Sephora’s extended health and life insurance benefits with customizable coverage options and paid time off to help you rest and recharge. Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities. Key Skills Fashion Retail Inventory Control Store Management Experience Interviewing Management Experience Retail Sales Merchandising Performance Management Employment & Labor Law Cash Handling Retail Management Recruiting Equal Employment Opportunity Sephora Canada strongly believes in equal opportunity for employment and advancement. Our goal is to be inclusive, diverse and representative of the communities where we work while creating an environment where every person can belong, grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age and/or other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team. #J-18808-Ljbffr