Enterprise Applications Analyst

Who we are We are a bunch of people who really care about agriculture, food and the challenges facing farming. We want to help farmers with data‑driven decision making to help nature feed a growing population. Join our team of expert engineers, agronomists, entomologists, crop researchers and data scientists who are continually conducting research to drive innovation in agriculture. Semios is a market leader in leveraging the internet‑of‑things (IoT) and big data to improve the sustainability and profitability of specialty crops. With 500 million data points being reported by our sensors every day, we leverage analytics such as in‑depth pest and disease modeling to empower tree fruit and tree nut growers with decision‑making tools to minimize resources and risks. Our journey is only achievable by having a great team that shares ideas, tries new things and learns as we go. Who you are Motivated by meaningful work, you are looking for more than just a job; you want to work for a dynamic, growing company that finds solutions to real‑life problems, such as helping the world reduce pesticide use and supporting sustainable global food production. You thrive in a collaborative, mission‑driven environment and enjoy working across teams, solving technical problems and shaping scalable system solutions within a growing organization. What you will do Systems Analysis & Design Partner with business stakeholders to analyse workflows, gather requirements and translate them into functional and technical specifications for CRM and integrated systems. Maintain accurate documentation, including data models, field mappings, process flows and system architecture. Identify process inefficiencies and opportunities for optimization, including leveraging platform capabilities and AI‑driven enhancements. Configuration & Integration Configure and enhance CRM, CPQ, Field Services and other relevant modules, supporting end‑to‑end workflows across sales and service teams. Design, implement and maintain integrations between CRM and external applications using APIs, middleware and automation platforms to ensure reliable, timely data synchronization. Build scalable automation using workflows, low‑code tools and customisations for complex logic that cannot be handled through configuration alone. Administer security and access controls—including roles, profiles, permission sets, sharing rules and login/security policies—to maintain appropriate access and strong data governance. Manage platform components such as validation rules, approval processes, metadata changes and page layouts to ensure accurate, consistent and user‑friendly system behaviour. Data Management, Reporting & Analytics Support data management activities including migration, cleansing, validation and reconciliation across CRM and integrated systems. Build and maintain reports and dashboards to provide visibility into KPIs for sales, service and operations. Write and run SQL (or equivalent) queries to validate data, troubleshoot issues and support integration troubleshooting. Collaborate with analytics teams to align on data governance, reporting standards and dashboards used across the organization. Testing, Support & Continuous Improvement Lead and coordinate user acceptance testing, regression testing and release validation for CRM changes and cross‑system updates. Provide day‑to‑day CRM and application support, diagnosing root causes, resolving issues and coordinating with vendors or internal technical teams as needed. Contribute to change management with release notes, documentation, training materials and communication plans. Stakeholder Engagement & Governance Build strong relationships across sales, operations, customer success and technical teams. Clearly translate technical concepts into actionable recommendations for non‑technical stakeholders. Ensure alignment with enterprise CRM standards, data governance requirements and best practices. Requirements 5‑7 years of hands‑on CRM and enterprise applications implementation experience. Experience with integrations, including designing or supporting APIs, middleware, multi‑system data flows, workflow automation and troubleshooting synchronization issues. Familiarity with security and access management (roles, profiles, permission sets, sharing rules, login/security policies). Ability to make customisations or scripting logic to support automation or troubleshoot integrations. Proficiency in reports, dashboards and SQL or equivalent querying tools. Strong experience with data management, validation and reconciliation across CRM and connected systems. Experience designing business workflows, mapping processes and documenting functional/technical requirements. Excellent troubleshooting, problem‑solving and stakeholder engagement skills. Ability to work independently in a fast‑paced, evolving environment with strong attention to detail. Technically curious, analytical and adaptable, with a drive to continuously improve systems and processes. Nice to Have CRM and CPQ certifications. Experience with Quote‑to‑Cash, lead‑to‑order, service workflows or subscription‑based business models. Exposure to cloud platforms and data warehouses (Azure, GCP, AWS). Experience applying automation and AI within enterprise systems. Agile project management methodology experience. Experience scaling enterprise systems within high‑growth, mid‑sized organisations. Benefits Purposeful work: Sleep better knowing you are making the world a better place through more sustainable food production. Our people: Work with a team that values fun, laughter and each other in a collaborative and casual environment. Recharge and refresh: Benefit from a generous vacation policy and an annual year‑end winter break. Give back: Take advantage of dedicated volunteer days to support causes you care about. Work flexibly: Enjoy hybrid options for employees near our offices, emphasizing work‑life balance. Prioritize your well‑being: Access comprehensive health plans for body and mind. Save for tomorrow: Take advantage of our Group RRSP program with company matching. Stay energized: Enjoy well‑stocked snack options in our offices and regular team outings. Job Details Base pay range: CA$110,000.00/yr – CA$130,000.00/yr. Salary range disclosed to provide transparency; initial offers are based on mastery and experience. Location: Vancouver, BC (hybrid) or remote within Canada. Remote employees are expected to work primarily within Pacific Time (PST) business hours, with occasional flexibility to coordinate with the Perth, Australia region. Hiring timeline: Our hiring team will contact candidates of interest beginning in January. We recognise that people bring diverse experience and talent beyond technical requirements and encourage applicants from all backgrounds to apply. #J-18808-Ljbffr