Solution Design Architect Contact Center

3 weeks ago

Toronto, Canada Apex Systems Full time

## Job Description# Solution Design Architect Contact CenterApex Systems is a global IT services provider and our staffing group has an opening for **Solution Design Architect**who is responsible for providing high-level solution architecture and collaborating closely with functional stakeholders in the process of designing thinking, workflow planning, analysis facilitation, and strong Salesforce technical solution planning and documenting for our client, a large Financial Institution.**Location:** Hybrid/ Remote**Application Process:** Please apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Beth at ** ** . Please reference Job**Solution Design Architect*** Technical degree or equivalent experience required; Computer Science background desired* 5+ years design & implementation experience on complex, large scale distributed applications* 3+ years of application development experience previous professional services or consulting experience, and experience managing a development team of 5+ resources.* Extensive Salesforce custom development experience working with + Salesforce Service cloud, OmniStudio, + Builder, Workflows, CSS, HTML, Java, Templates and Web Services.* Experience with object modeling in Salesforce and understanding of fundamental database concepts (including SQL), experience with integrating with the Salesforce platform (inbound/outbound) using the REST/SOAP APIs or Data Loader.* Experience with complex data migrations to Salesforce from legacy applications.* Experience designing enterprise level solutions for clients.* The ability to understand and design complex system and data enterprise architecture.* The ability to understand and design complex data security environments, including encryption and SSO technologies.* The ability to facilitate complex customer-facing technical requirements gathering sessions* Azure or cloud experience is nice to have* Contact center platforms and tooling#J-18808-Ljbffr

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    Toronto, Canada Apex Systems Full time

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    3 weeks ago

    Toronto, Canada Apex Systems Full time

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    3 weeks ago

    Toronto, Canada Apex Systems Full time

    ## Job Description# Solution Design Architect Contact CenterApex Systems is a global IT services provider and our staffing group has an opening for **Solution Design Architect**who is responsible for providing high-level solution architecture and collaborating closely with functional stakeholders in the process of designing thinking, workflow planning,...

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