Michaels Retail Customer Service Team Member
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Serve Orillia Michaels customers with friendly service, product guidance, and fast checkout support while helping maintain store standards.
This Team Member position combines customer service, cash handling, merchandise recovery, and store operations. You will help customers locate products, explain Rewards and Private Label Credit Cards, and support Buy Online Pickup in Store and Ship From Store processes.
Key Responsibilities:
- Help customers locate products and provide practical solutions
- Deliver fast, friendly checkout and handle cash
- Explain Rewards and Private Label Credit Cards
- Support BOPIS and SFS processes
- Complete recovery, stocking, and merchandise maintenance
Requirements:
- Retail or customer service experience preferred
- At least sixteen years of age
- Ability to remain standing for extended periods
- Ability to lift, carry, bend, reach, and stretch
- Availability for nights, weekends, and early mornings
Bring customer service, checkout, and merchandise skills to Michaels while supporting shoppers throughout the Orillia store.
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