Performance Insights Analyst

About Lavender Founded in 2020, Lavender is the largest nurse‑owned and operated online psychiatry and therapy office in the United States. Our team of 100+ talented professionals works remotely from across the United States, Canada, and the Philippines to increase access to high‑quality, high‑touch mental healthcare. Lavender is a human‑first organization. Our people embody: A bias toward action A capacity for self‑direction Originality and creative instincts Courageous and bold thinking The potential to achieve even more Join the Lavender Team We are seeking a Revenue Optimization Analyst to join our Growth team. This high‑impact role is responsible for ensuring Lavender maximizes its financial performance and sustainability through advanced data analytics and financial modeling. Responsibilities Financial Modelling and Strategic Pricing Create detailed financial models to assess the profitability of services by payer, service type, and geographic market. Analyze market data, competitor pricing, and internal cost structures to model and recommend optimized pricing strategies. Contribute to annual budgeting and forecasting by providing data‑driven projections related to payer mix, collection rates, and fee schedule changes. Data Analytics and Business Intelligence Develop and maintain dashboards and reports using business intelligence tools to monitor key revenue cycle metrics. Partner with Operations and Nursing teams to understand operational factors affecting revenue. Identify revenue leakage and propose operational improvements. Conduct rapid, deep‑dive analyses to support executive decision‑making. Payer Revenue Optimization Analyze existing payer contracts to identify opportunities for revenue recovery and uplift. Develop models to forecast the financial impact of new contract terms or rate adjustments. Collaborate with Billing and RCM teams to improve clean claim rates and expedite collections. Support insurer negotiations and contracting strategies with modeling and analysis. Success Metrics Significant improvements in net collection rate, ARPU, and other key revenue metrics. Acceptance and adoption of pricing recommendations that increase revenue or reduce costs. Clear, real‑time dashboards and reports that inform executive strategy. Strong collaborative relationships across Growth, Billing, RCM, and Operations. Data insights that drive high‑priority executive decisions. Qualifications Degree in finance, economics, data analytics, or related field, or equivalent experience. 3+ years of financial analysis, revenue optimization, or data analytics experience, preferably in healthcare. Strong foundational understanding of U.S. healthcare payer dynamics, CPT codes, and reimbursement methodologies. Expertise in financial modeling and data analysis. Proficiency with SQL and business intelligence tools such as Tableau or Power BI. Ability to synthesize complex findings into clear, actionable recommendations. Self‑starter mindset with a solutions‑focused approach. Strong organizational and analytical skills, comfortable in a remote, fast‑paced environment. Why Join Lavender Mission‑driven company transforming access to mental health care. Fully remote work environment. Supportive teammates passionate about great work. International, diverse, inclusive, and belonging culture. Opportunities to shape processes and contribute to growth. In‑person team meetups available. Competitive compensation and benefits. Compensation Competitive base salary and full benefits package based on experience. Equal Opportunity Employer Lavender is an equal‑opportunity employer. We are proud to foster a workplace free from discrimination. We strongly encourage people of color and members of the LGBTQ+ community to apply. Accommodation If you need accommodation during the recruitment process, please reach out to #J-18808-Ljbffr