Remote Technical Support Manager — Lead SaaS Support

A leading AI customer service company is seeking a seasoned support professional to resolve complex client issues and mentor the Tier I team. The ideal candidate has at least 6 years in technical support, supporting SaaS products, and is proficient in troubleshooting APIs. This role offers unlimited vacation, comprehensive benefits, and the option to work...

An innovative AI customer service company seeks a seasoned support professional to enhance customer advocacy and manage technical support in a remote setting. The ideal candidate should possess deep technical acumen, experience in SaaS, PaaS, or AI environments, and the ability to navigate ambiguity while driving customer success. Embrace this opportunity to...

A global SaaS company is seeking a Technical Account Manager who will be pivotal in enhancing customer experience with the Möbius platform. This remote role requires deep technical knowledge, effective communication skills, and a passion for driving customer success. Responsibilities include managing a portfolio of accounts, providing exceptional technical...

Technical Support Manager page is loaded## Technical Support Managerremote type: Remotelocations: Home-Canadatime type: Full timeposted on: Posted Yesterdayjob requisition id: 16632Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for...

Join to apply for the Technical Support Manager role at commonsku . Our platform empowers branded merch distributors to work smarter — managing projects, building quotes, placing orders, and collaborating with clients and suppliers seamlessly through the power of the Connected Workflow. About the Role We’re growing — and we’re hiring a Technical...

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service....

A leading online gaming company is seeking an IT Systems and Applications Manager to oversee a team of IT Systems Engineers. This role involves both people management and direct technical contributions, focusing on optimizing enterprise SaaS applications and managing vendor relationships. The ideal candidate has strong experience with Microsoft 365,...

A leading software company in Canada is seeking a Technical Support Manager to lead their support function. This role involves both management of a support team and hands-on technical troubleshooting. The ideal candidate has extensive experience in software development, strong leadership skills, and the ability to communicate complex topics to various...

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love—instant, proactive, personalized, and effortless. Ada is an AI transformation platform and...

A leading SaaS technology firm in Canada seeks a Technical Support Manager to guide a team of engineers, ensuring exceptional B2B customer support in cloud infrastructure and financial operations. Ideal candidates will possess leadership experience and a strong focus on customer satisfaction. The role demands an innovative approach to problem-solving and a...