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Account Manager

2 hours ago

St Albert, Canada St-Albert Cheese Coop Full time

Overview Join our team at St-Albert Cheese Co-op the CANADIAN CAPITAL OF THE CURDS, situated in St-Albert, ON, a 45-minute drive from downtown Ottawa Working at the St-Albert Cheese Co-op means working for and with people that care about your success and well-being because we know that our employees’ success is ours and People are at the center of our daily priorities What we offer Company stability (we celebrated our 130th anniversary in 2024) A sincere commitment to our employees Employee discounts on all products in the store and restaurant Work-life flexibility Competitive total compensation and Performance bonus Comprehensive benefits package as well as Group RRSP Employee assistance program. Description Reporting to the Senior Sales Director, the Account Manager is responsible for building and nurturing strong relationships with distributor clients, food service partners, and regional retail chains. This role ensures exceptional customer satisfaction, drives product distribution efficiency, and supports revenue growth and customer retention. Your challenges Develop and maintain strong relationships with clients. Negotiate contracts and ensure compliance. Identify opportunities to increase sales and profitability. Forecast and conduct business reviews with clients. Communicate and coordinate strategic account activities. Research new products and manage product conversions. Respond to clients’ specific requests and needs. Provide regular follow-up to strengthen satisfaction and loyalty. Implement promotional actions. Participate in various industry or client trade shows. Train or inform clients about new products or services. Monitor performance indicators (sales, inventory turnover, customer satisfaction). Prepare regular reports for the Senior Sales Director. Recommend corrective or improvement actions. Monitor regional market trends and identify new opportunities. Participate in prospecting for new clients. Collaborate with the logistics team. Perform any other related tasks. What you have A degree in management, business, or the food sector. Previous experience in account management or client relations within the food industry or distribution. Autonomy, dynamism, and a strong sense of service. Excellent interpersonal and communication skills. Knowledge of the food sector, including food services, distributors, boutiques, and regional chains. Organizational and time management skills. Ability to analyze data and propose solutions. Proficiency with computer tools (CRM, Excel, etc.). Status: Permanent, Full time Work Schedule: Days Salary: Starting at $75,000 We thank each candidate for their interest, however, only selected candidates will be contacted. The employer uses artificial intelligence in the hiring process for this job. #J-18808-Ljbffr