Senior Medical Information Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function Medical Affairs Group Job Sub Function Medical Affairs Job Category Scientific/Technology All Job Posting Locations Toronto, Ontario, Canada Job Description About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at We are searching for the best talent for a Senior Medical Information Lead to be in Toronto, Canada. Purpose The Senior Medical Information Lead is a customer focused product knowledge and therapeutic area expert who is strategically minded and demonstrates the advanced ability to provide high-level clinical dialogue and support to healthcare professionals (HCPs) and consumers. They provide scientific insights and actively participates in cross-departmental teams, initiatives, and business strategies. They apply their product and disease expertise to conduct training sessions on scientific/product knowledge, and peer review medical and promotional materials and sales assets for accuracy and provides recommendations to improve content effectiveness. They also provide mentorship and coaching to fellow Med Info Leads, interns or students. You will be responsible for: Manages cross-therapeutic portfolio of promoted and legacy products. Develop and deliver verbal and/or written communication of researched medical/scientific information to HCPs and consumers in response to unsolicited requests. Proactively develops and maintains standard local scientific responses (LSRs) and innovative assets. Shape and inform business strategy through active participation on cross-departmental therapeutic meetings/processes as needed Collaborate with key external partners (as applicable) in the management of marketplace issues as well as to optimize unsolicited medical information delivery to customers. Collaborate with internal business partners on the development, review, approval, and implementation of promotional material, scientific presentations, corporate communications, and patient education projects. Develops and delivers scientific support as required in training of business partners, including the Medical Information Contact Center (MICC), on disease and product specific knowledge and Medical Information processes and resources. Identify and report adverse events and product complaints for marketed products according to internal procedures and timelines established in SOPs. Provides occasional after-hours support for emergency calls as well as legacy and promoted products in addition to back up support as needed. Qualifications Education Bachelor's degree in Pharmacy, Life Sciences or another healthcare profession required. Graduate degree (MSc, MD, PhD, PharmD) preferred. Experience and Skills Required A minimum of 2 years of relevant experience in the pharmaceutical industry, or, in a regional or hospital drug information centre, or in a healthcare setting. Advanced communication (verbal, written), presentation, and project management skills. Outstanding attention to accuracy and detail. Preferred 4-5 years of experience in a Medical Information role Strong clinical or scientific background in immunology and pulmonary hypertension Working knowledge of relevant software programs (e.g., Microsoft Office, Adobe, Salesforce, VeevaVault, etc.) Proven ability to work independently and in cross-functional team settings Solid understanding of common digital/virtual platforms (e.g., Zoom, Teams, etc.). Familiarity with regulatory and healthcare compliance guidelines/policies Project Management experience and/or certification Other Bilingualism in English and French is a strong asset Travel