Personal Banking Associate

Personal Banking Associate - Brossard, Taschereau (Full Time) Join TD Securities to apply for the Personal Banking Associate role at the Brossard, Taschereau branch. Work Location: Brossard, Quebec, Canada Hours: 37.5 hours per week Line Of Business: Personal & Commercial Banking Pay Details: 45,700$ / 48,500$ – 61,000$ / 61,000$ CAD (base salary may vary based on experience, location and business needs). Job Description At TD Canada Trust, we serve as the frontline of TD Bank, building lasting relationships with customers through a broad range of transactions and advisory services. We focus on providing a positive customer experience and promoting products and services that meet our clients’ needs. Typical Day Engage customers in advice, transactions, digital education, and problem resolution related to banking solutions. Understand customer needs and guide them to the appropriate staff member for suitable solutions, exercising good judgement in confidential matters. Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking. Support frontline staff with scheduled cash and non‑cash transactions; resolve critical issues and report non‑standard matters to management. Recommend improvements to work practices, branch operations, and processes to enhance the customer experience and achieve operational excellence. Participate in the timely and accurate completion of business processes and procedures. Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics. Help build a positive and equitable work environment by promoting team effectiveness and sharing industry knowledge. Job Requirements High School diploma and/or 1+ year(s) of relevant experience. Investment Funds Canada (IFC) or equivalent – post‑appointment within 6 months. Post‑secondary or undergraduate degree (in related field) preferred. Proficiency in MS Office (Word, Excel, Outlook), branch software, and internet. Knowledge of banking solutions and processes to advise customers. Self‑starter who works independently in a dynamic environment, with strong administration, organization, planning, and time‑management skills. Dynamic, diligent, and effective influencer with a can‑do attitude and initiative. Strong communicator with established customer experience skills, capable of connecting verbally and in writing with customers and related teams in a courteous and effective manner. About TD TD is one of the world’s leading financial institutions and the fifth largest bank in North America by branches. We deliver legendary customer experiences to over 27 million households and businesses across Canada, the United States, and beyond. Total Rewards Package The Total Rewards package includes base salary, variable compensation, health and well‑being benefits, retirement plans, paid time off, banking benefits, career development, and recognition programs. Additional Information Employment may be subject to provincial regulation. Each province or territory of Canada may have its own employment laws. Career Development & Training Regular career conversations, mentorship, online learning, and training sessions support your professional growth. Interview Process We will contact candidates of interest to schedule an interview and provide timely communication regarding outcomes. Accommodation Your accessibility is important to us. Let us know if you require accommodations for the interview process, including accessible meeting rooms and captioning for virtual interviews. Language Requirement (Quebec Only) Sans Objet Referrals Referrals increase your chances of interviewing at TD Securities by 2x. Stay Updated Get notified about new Banking Associate jobs in Brossard, Quebec, Canada. #J-18808-Ljbffr