Director, AI-Driven User Operations

2 weeks ago


Canada NerdWallet Full time

A leading financial technology company is seeking a Director of User Operations to transform customer support using AI and automation. This remote position requires over 8 years in customer operations, including leading large teams. The ideal candidate will enhance customer satisfaction through innovative support strategies. Comprehensive well-being perks and a flexible work environment are offered, embracing a remote-first philosophy.#J-18808-Ljbffr



  • , , Canada NerdWallet, Inc Full time

    A leading personal finance company is seeking a Director of User Operations to innovate customer service through AI and automation. This role involves managing a skilled team, optimizing support operations, and driving technical innovations. The position is remote, open to candidates located anywhere in Canada (excluding Quebec). The ideal candidate has...


  • , , Canada NerdWallet, Inc Full time

    At NerdWallet, we’re on a mission to bring clarity to all of life’s financial decisions and every great mission needs a team of exceptional Nerds. We’ve built an inclusive, flexible, and candid culture where you’re empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you...


  • NerdWallet Canada NerdWallet Full time $80,000 - $150,000 per year

    At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions​ and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive...


  • , , Canada Phreesia Full time

    Overview Phreesia is seeking a seasoned and visionary Director of User Experience (UX) to elevate the role of design across our organization. This is a unique opportunity to shape and champion a business-driven, AI-enabled UX strategy that transforms how patients, providers, and clients experience healthcare. As our Director of UX, you will lead, guide, and...

  • Remote Producer

    4 days ago


    , , Canada Taskify AI Full time

    A tech-driven company is seeking experienced producers and directors for a cutting-edge AI research project. The role involves creating content that enhances AI's understanding of media production workflows. Ideal candidates will have a strong background in media production and creative direction, excellent communication skills, and the ability to work...


  • , , Canada Fortis Games Full time

    Who We Are At Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a...


  • , , Canada Apollo.io Full time

    Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. Founded in 2015 and valued at $1.6 B, Apollo provides sales and marketing teams with verified contact data for over 210 million B2B contacts and automates the outreach process, turning prospects into customers. We are...


  • , , Canada Huge Full time

    Location This position is remote within Canada. Overview Huge is looking for a Director, AI Content Strategy to drive innovation and excellence. This role will lead the development and execution of AI-powered content strategies integral to designing seamless, scalable content ecosystems that deliver measurable results for our clients. As an AI content...


  • , , Canada Taskify AI Full time

    Producer and Director – AI Jobs One of our clients is seeking experienced producers and directors to collaborate on a cutting‑edge AI research initiative. The project focuses on creating and refining questions and materials that enhance AI’s understanding of film, television, and media production workflows. Key Responsibilities Apply your experience in...


  • , , Canada Taskify AI Full time

    Producer and Director – Taskify AI One of our clients is seeking experienced producers and directors to collaborate on a cutting‑edge AI research initiative. This project focuses on using your industry expertise to create and refine questions and materials that enhance AI understanding of film, television, and media production workflows. Key...