AI Transformation Lead

OpenText is a global leader in information management, where innovation, creativity, and collaboration are key components of our corporate culture. As a member of our team, you will partner with highly regarded companies, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. YOUR IMPACT AI is rapidly transforming how organizations operate, innovate, and create value. As an AI Transformation Lead, you will play a key role in identifying high‑impact opportunities, shaping early solution concepts, and delivering applied AI capabilities that enhance workflows and accelerate business performance across OpenText. This role blends strong product instincts, technical depth, and strategic thinking. You will work closely with business units and technical teams to frame the right problems, explore modern AI, evaluate feasibility, define KPIs, build prototypes, and contribute to processes that scale AI responsibly across the enterprise. Turn business challenges into AI opportunities; partner with business units to deeply understand workflows, pain points, and value drivers; frame ambiguous problems into structured AI use cases with clear requirements and measurable outcomes, translating business needs into actionable technical approaches and early prototypes. Shape early strategy inputs and capability planning; provide insight and analysis that inform AI strategy, prioritization, and domain‑level roadmaps; identify opportunities where automation, generative AI, agentic patterns, or intelligent workflows can transform operations, contributing research, benchmarking, and strategic artifacts. Create repeatable processes and frameworks; build and refine playbooks, evaluation templates, lifecycle guidance, and reusable patterns that enable consistent and responsible delivery; strengthen quality across the enterprise AI lifecycle and maintain documentation that supports discovery, prototyping, validation, and adoption. Drive hands‑on applied AI innovation; rapidly prototype AI solutions, agentic workflows, multimodal models, and predictive ML; validate feasibility, accuracy, performance, and scalability, and experiment with emerging techniques to keep OpenText at the forefront of applied AI. Collaborate across engineering, data, product, and business teams; partner with cross‑functional stakeholders to shape solution direction and ensure alignment between technical design and business needs; communicate findings clearly to diverse audiences and influence decisions through structured, compelling insights. Advance an AI‑first culture; contribute to internal enablement through best practices, training materials, and knowledge sharing; promote responsible AI principles, encourage citizen innovation, and support experimentation that builds confidence and capability across the organization. What You Need To Succeed Product‑minded, with 5+ years of experience breaking down complex business challenges, articulating clear value hypotheses, and translating them into well‑structured AI initiatives that guide solution design, prioritization, and delivery. Experienced in applied AI delivery, having led and delivered AI/ML, NLP, LLM, or agentic solutions end‑to‑end, with a strong understanding of how to balance feasibility, performance, responsible design, and business impact. An innovation‑driven builder, comfortable exploring emerging AI capabilities, rapidly prototyping solutions, and grounding experimentation in practical, measurable value. Skilled in designing scalable systems and approaches, creating processes, frameworks, playbooks, and reusable methodologies that enable consistent, efficient AI delivery across the full lifecycle. A clear communicator, able to translate technical concepts into simple, compelling narratives that help engineers, business leaders, and executives make informed decisions. Highly collaborative, thriving in cross‑functional environments and partnering across engineering, data, product, operations, and business teams to build alignment and momentum. Holding a master’s degree or higher in computer science, engineering, data science, mathematics, business, or a related discipline supporting analytical thinking, applied AI development, and strategic problem‑solving. ONE LAST THING OpenText is more than just a corporation; it is a global community where trust is foundational, the bar is raised, and outcomes are owned. This role will allow you to make an impact by assisting in the evolution of the MDS offerings to address the changing needs of the company. OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides directions on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText’s vibrant workplace. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industries: Software Development Location: Richmond Hill, Ontario, Canada #J-18808-Ljbffr