Student, Data Centre

At Sun Life,we’redriven by our Purpose: helping our Clientsachieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description

This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.

This role is in person at the Waterloo King office.

You are eligible for the Indigenous Student Employment Program if you meet these criteria:

• You are an Indigenous person - First Nation, Métis, or Inuit (Inuk)
• First Nations: In Canada, an Indigenous grouping composed of many different nations having their own origin, history and culture, and whose members have called North America home for thousands of years
• Métis: In Canada, Indigenous peoples whose members are of mixed First Nations and European ancestry, are united by a common origin, history and culture
• Inuit (Inuk): In Canada, Indigenous peoples that inhabits or that traditionally inhabited the northern regions and Arctic coasts of Canada known as Inuit Nunangat, and whose members are united by a common origin, history and culture
• You have a high school diploma or grade 12 equivalent

The Data Centre Intern will be responsible for participating in IT hardware life-cycle management process, as required. The resource will be involved in collection (based on IT owner input), documenting (based on IT owner input), contacting and scheduling of vendor pickup and co-ordination of onsite resource escorts. This Data Centre Intern role will support the Data Centre Operations Cable Management and Data Centre Services technicians in final executions in the life-cycle of IT hardware.

This role calls for some knowledge of IT towers and some experience of operational best practices.

This role while primarily based at the Waterloo Data Centre, occasional requirement to travel to the Brampton Hereford Data Centre could be required. There could be the opportunity to work remote based on work assigned.

What will you do?

• Participate in IT hardware life-cycle management process
• Assist in the physical installation of IT equipment in data centre cabinets
• Assist in the collection and punching of hard drives as directed
• Organize IT hardware for installation or disposition based on IT owner input
• Contact and schedule vendor pickup and co-ordination of onsite resource escorts
• Co-ordination of building security requirements for equipment pickup and drop-off locations
• Contribute to data validation activities of the Data Centre Infrastructure Management (DCIM) tool
• Assist in the onboarding of UPS devices to the Eaton IT Performance Management tool
• Monitor and track assigned tasks against target timelines
• Ensure compliance with data centre security and access protocols
• Assist in maintenance of detailed documentation as directed

What do you need to succeed?

• Detail-oriented with a strong commitment to accuracy
• Physical capability to lift up to 30 lbs
• Working knowledge of IT hardware terms and platforms
• Working knowledge of Microsoft Office, particularly Excel
• Ability to comprehend complex critical environments and their potential cross-impacts
• Excellent communication skills
• Thrives under pressure
• Strong time management and organizational abilities
• Adept at managing multiple priorities and meeting deadlines
• Self-motivated with the ability to work independently
• Robust problem-solving skills with a focus on process improvement
• Eager to learn and quick to adapt
• This opportunity is available to students with a August 2027 or later graduation date

What's in it for you?

• At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achieve lifetime financial security and live healthier lives.
• As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals.
• You’ll join our unique st