Director, Indigenous Trust

We invite all experienced and aspiring Indigenous / Métis / Inuit professionals to apply to roles featured on BMO’s Indigenous Careers landing page, as well as all of those on BMO's Careers page. Qualified Indigenous / Metis / Inuit applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. Provides high quality sales and service to Indigenous Trust clients to deliver an exceptional client experience. Provides technical expertise for all aspects of Trust account management and administration to ensure compliance. Works collaboratively within the regional and national team as part of the client/relationship management solution. Identifies and makes referrals to other business groups as appropriate. This Trust professional oversees a book of Indigenous Trust business in Ontario and Eastern Canada so there is flexibility in where the position is based. There is an ongoing requirement for travel to visit Indigenous Trust clients in their communities and/or where they choose to host meetings. Responsibilities Oversees the provision of content and marketing materials for new business proposals e.g. requests for proposal, special fee arrangements, technical information materials; ensures new business meets policy and procedures requirements for profitability and risk management. Identifies opportunities to grow existing relationships and develop new business. Makes presentations to clients/prospects in conjunction with others based upon their needs. Manages trust or agency accounts in the role of trustee. Acts as the Relationship Manager to assigned clients and effectively interacts with others assigned to the client/relationship team. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Acts as a subject matter expert on relevant regulations and policies. Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals. Helps determine business priorities and best sequence for execution of business/group strategy. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Acts as the prime subject matter expert for internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance, and addresses any issues. Produces regular and ad-hoc reports, and updates dashboards. May provide specialized support for other internal and external regulatory requirements. Leads/participates in the design, implementation and management of core business/group processes. Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required. Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences. Performs sales & service support activities as required to meet client needs and maintain overall service levels. Meets high-quality service standards to maximize relationship retention and growth. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ maintain their privacy, act in their best interests, and ensures an effectively run function. Protects the Bank's assets and complies with all regulatory, legal and ethical requirements. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Qualifications Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Bachelor’s degree in Finance or related legal or accounting field preferred. In-depth / expert knowledge of Trust Administration processes and procedures. In-depth / expert knowledge of Trust Tax, Trust Accounting and Investment Management. In-depth / expert knowledge of fiduciary laws including trust planning techniques, relevant tax regulations. Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert. Analytical and problem solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert. Able to manage ambiguity. Data driven decision making - In-depth / Expert. Salary range: $86,000.00 - $160,000.00 Pay Type: Salaried About Us: At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skill set. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. For more details of our benefits, please visit: #J-18808-Ljbffr