Electronics Service Technician

1 month ago

Greater Toronto Area, Canada HBC-radiomatic Canada Inc. Full time

Job Summary


HBC-radiomatic is recognized as a leading global manufacturer of industrial radio remote control solutions for the materials handling and specialized machinery industries. As part of the next evolution of growth for HBC-radiomatic we are launching a new company in Canada to focus on this strategic and growing market. As a result, we are seeking a talented Service Technician to join our dedicated team in the Markham/Richmond Hill area.


With full training provided and a competitive and comprehensive compensation and benefits package, this is an excellent opportunity for ambitious candidates to be part of a growing and industry leading remote control technology company with a focus on providing a quality solution that improves the safety and efficiency of operators work life.


Responsibilities and Duties

The successful Repair Technician will need to diagnose, troubleshoot, service, repair, modify and configure HBC-radiomatic industrial radio remote control systems in a dedicated repair facility. You will be responsible for working with customers directly to diagnose any necessary repairs or modifications and for completing those repairs to HBC-radiomatic’s stringent quality standards.

There will a requirement to manage all aspects of the after-sales repair process including any associated administrative and support activities, inventory control, customer communication and documentation. Additionally, as the company is in its startup phase, the successful candidate will need to be capable of supporting/handling certain startup tasks.


Additional responsibilities will include:

  • Work in an efficient manner and plan the effective completion of repair or modification orders in accordance with targeted schedules and customer requirements.
  • Provide remote troubleshooting support and technical guidance to customers and operators.
  • Test and evaluate radio systems for proper operation and to quality standards using tools such as frequency counters, spectrum analyzers and multi-meters.
  • Ensure the accurate and timely update to documentation of HBC-radiomatic systems.
  • Assist with inventory related tasks including packing, shipping and receiving.
  • Maintain adequate inventory levels at associated service cells/islands.
  • Participate in continual quality improvement and contribute improvement ideas and suggestions.
  • Be able to meet training requirements and maintain current knowledge of relevant procedures and organizational policies.
  • Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.
  • Consistently demonstrate a positive approach, team-player mindset, and an entrepreneurial spirit.
  • Support with Startup tasks as required.


Qualifications and Skills: Must be authorized to work in the United States.

  • 2-year degree in electrical or electronics principles from an accredited college, university or technical school (preferred).
  • 1-2 years’ experience building and/or repairing electronic or mechanical devices in an industrial manufacturing environment.
  • Excellent communication and interpersonal skills.
  • Proven organizational and time management skills with the ability to multi-task and prioritize.
  • Excellent attendance and punctuality.
  • Computer skills and familiarity with ERP and quality management systems.
  • Able to use schematics, mechanical drawings and work instructions (after training).
  • High attention to detail and able to work to strict quality standards.
  • Experience with Radio Frequency communications (preferred).

Benefits


HBC-radiomatic offers an excellent compensation and benefits package including vision, dental, drug, and extended health plans. In addition, all full-time employees are offered long-term disability and critical illness insurance, a retirement savings plan with company match, and short-term disability support. Education reimbursement plan available for approved programs from accredited institutions.

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