Front of House Supervisor at Playdium

Lead guest experiences at Playdium as a Front of House Supervisor in Whitby, Ontario. This role is pivotal in ensuring guest satisfaction and operational excellence.
Cineplex Entertainment is seeking a Front of House Supervisor for the Playdium Whitby location. This supervisory position involves overseeing daily operations, managing staff, and ensuring guest services meet high standards. You will play a key role in coordinating events, ensuring areas are clean, and maintaining operational compliance with Playdium’s values.
Key Responsibilities:
• Execute seamless Groups & Events for guests
• Maintain cleanliness and safety standards consistently
• Delegate tasks and train Front of House staff
• Ensure excellent guest service and resolve concerns
• Monitor games and retail operations for optimal function
Requirements:
• 1-3 years of supervisory experience in food service or retail
• Excellent leadership and customer service skills
• Familiarity with point of sale systems
• Flexibility to work various shifts and weekends
• Strong communication and conflict resolution abilities
Become a vital part of Playdium's evolution, enhancing guest experiences and team dynamics.