Manager, Integrated Pest Management

Together, we're transforming tenants' lives by

“providing more than a home, because we care”.

What we offer

Joining OCH means making a meaningful difference every day. We provide opportunities to positively impact your community in multiple ways. Recognizing that our employees are the cornerstone of our organization, we offer a comprehensive and competitive compensation and benefits package, flexible work options, professional development opportunities, health and wellness programs, and more.

What we seek:

OCH is currently looking for a responsible Manager, Integrated Pest Management. Reporting to the Senior Manager, Tenant Experience Operations, the Manager, Integrated Pest Management (IPM) is responsible for the management of the organization’s IPM program, while actively collaborating with tenants, staff and other stakeholders to achieve successful outcomes for OCH tenants and communities. The Manager leads a team of staff and manages contracted services which provide effective response to tenant requests for service, reduce and eliminate pests in OCH communities by addressing the root cause, and effectively manages costs. The Manager is also responsible for related education and communication strategies, data analysis and reporting.

Manager, Integrated Pest Management with OCH:

Providing excellent service on the front line so our tenants can feel a sense of pride and ownership living in our communities is a main priority at our organization. As the Manager, Integrated Pest Management, you will play a key role in reducing and eliminating pests in our communities.

As a Manager, Integrated Pest Management, some of the things you will do include:

• Researches, develops, administers and evaluates an OCH IPM program and plan consistent with identified strategies and corporate objectives
• Ensures proper waste management, structural repair and maintenance and utilizes effective and appropriate biological, mechanical and chemical control techniques to reduce, eliminate and prevent pest problems in OCH communities
• Ensures appropriate, safe and effective storage, transportation and use of all chemical products used for pest management in accordance with statutory requirements
• Ensures an effective response to tenant requests for service, proactively addresses priorities, and institutes preventative tactics for the OCH housing portfolio
• Develops, implements and administers a plan to inform and educate vendors on OCH’s IPM program requirements
• Evaluates and manages vendor performance to ensure alignment with OCH IPM program objectives
• Ensures the appropriate investigation of pest inquiries and complaints and the appropriate preparation, treatment, follow up, and documentation of work processes and outcomes
• Leads the development, implementation, and administration of plans to engage, educate and support tenants, staff and partners on the IPM program
• Develops an IPM communications plan and coordinates the development of related communication and education materials
• Investigates and implements strategies to meet established performance targets
• Measures, evaluates, and reports on identified performance indicators for corporate and operational purposes
• Seeks innovative solutions to address pest issues in OCH communities
• Participates in community meetings and foster partnerships with internal and external stakeholders
• Maintains knowledge of best practices and statutory requirements in the pest management field
• Supports the preparation of and manages assigned budget, monitors expenditures, ensures the timely validation and approval of expenses, and ensures costs are controlled
• Provides leadership and overall management of staff within areas of responsibility, including assigning, monitoring and evaluating work, setting work plans, priorities and expectations, coaching, developing and motivating staff, and ensuring effective service delivery
• Identifies, plans for and manages human resources needs for assigned area of responsibility, including hiring, termination, discipline, investigations and grievances
• Manages the effective and efficient operation of areas of responsibility, monitoring and reporting on adherence to targets and performance indicators, and driving continuous improvement
• Oversees the effective procurement and management of contractors, consultants and suppliers required to effectively manage the IPM program and achieve cost effective solutions
• Manages collaborative and results oriented relationships, acting as a respectful, courteous and professional representative of OCH with all work‑related contacts
• Participates in management team meetings, departmental and corporate workgroups, committees and initiatives as identified