SAP Analyst

1 week ago

Canada Arvato Full time

We’re looking for an SAP Support Analyst to primarily be responsible for managing SAP incidents and writing/managing functional specifications between the user community and the more technical IT community. The SAP Support Analyst will be the first line of support and work with other business associates to understand the gaps in the current SAP processes and recommend necessary improvements. This role requires a solid understanding of SAP, integration points, and knowledge of our business processes, as well as strong communication and organizational skills. Your Tasks Assist in providing day‑to‑day support for issues that affect the daily operation of SAP and related interfaces; resolve level 1 support issues in a timely manner and assign complex issues to more senior team members as tickets or projects. Proactively identify problematic issues (data or process) and work with the necessary individual(s) to resolve such issues. Work with business users to gather more details on new SAP issues, categorize the issues accurately to help address them in a timely manner. Very good communication skills and follow‑through ability. Track record of excellence in end‑to‑end system design / support & leading of SAP projects. Your Profile Bachelor’s degree in computer science or closely related field preferred; equivalent experience will be considered. 5+ years of SAP support/implementation experience required. 2+ years of ABAP and debugging experience required. WM expertise required. SD, MM, IM preferred. LES experience is a plus. Mobisys (mobile application), IDoc’s (EDI), QM is a plus. ITIL certification preferred. We Offer Salary range for Ontario, CA: $95,000–$155,000 per year. Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr

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