Design Specialist

Join to apply for the Design Specialist role at Design Within Reach . Why join us? At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. Our purpose is design for the good of humankind, a value we pursue daily in everything we do. Being part of Design Within Reach means being part of something larger than your work team, helping to build a more sustainable, equitable, and beautiful future for everyone. What We Offer: Competitive hourly base with uncapped commission on shipped items Performance-based bonus plan Medical, dental, and vision insurance Basic Life, Accident, Short-Term and Long-Term Disability Paid vacation, holidays, and parental leave Pension Plan Employer Match Generous employee discounts Ongoing professional development opportunities Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required). About the Role As a Design Specialist, you’ll blend your design sensibility with consultative selling skills to deliver exceptional client experiences. You’ll represent legendary designers such as Charles and Ray Eames and brands like Herman Miller and Knoll, while building lasting relationships with clients and the local design community. You’ll report directly to the General Manager and play a key role in driving the store’s success. What You’ll Do Drive sales by delivering personalized design consultations and solutions that meet client needs Build and maintain relationships with clients, trade professionals, and the local design community Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics Leverage your design expertise to guide clients through product selection, space planning, and styling Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals Maintain visual merchandising standards and contribute to the overall aesthetic of the store Stay current on product knowledge, design trends, and industry developments through training and self-study Conduct in-home consultations and attend off-site meetings with trade clients as needed What We’re Looking for A design‑savvy sales professional with a passion for modern interiors Experienced in retail sales, design consulting, or customer success (preferred) Background in interior design, architecture, or related field (preferred) Skilled in client needs assessment, problem‑solving, and relationship building Proficient with Microsoft Office, and design tools (e.g., SketchUp, AutoCAD, or similar) Able to lift 20+ lbs. and work in a fast‑paced, team‑oriented environment Who We Hire Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at Seniority Level Entry level Employment Type Full-time Job Function Design, Art/Creative, and Information Technology Industries: Furniture Referrals increase your chances of interviewing at Design Within Reach by 2x. Get notified about new Design Specialist jobs in Toronto, Ontario, Canada . #J-18808-Ljbffr