Sea Freight Coordinator

7 days ago

Halifax, Nova Scotia, Canada Kintetsu World Express Full time

LOOKING FOR AN AMAZING CAREER OPPORTUNITY? WITH CANADA'S FASTEST GROWING 3PL SERVICE PROVIDER, THERE'S NO LIMIT TO WHERE YOU CAN GO

Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, KWE can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today

KWE IS CURRENTLY HIRING FOR A SEA FREIGHT COORDINATOR

KWE is currently looking for a Sea Freight Coordinator who is focused on delivering a world class customer service experience to our valued customers. As a member of our team, you will be responsible for smooth transactions by using KWE's vast worldwide network for a designated client base. Our collaborative and diverse approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made KWE the envy of our competitors.

WHY KWE?

  • On-going training and development to ensure your success.
  • A fast-paced, dynamic, and fun environment with a great team.
  • A generous bonus program linked to company & individual success.
  • Competitive and equitable compensation packages.
  • Dental, Medical, vision, Life, dependent life, and critical illness insurance.
  • Employee Assistance Program.
  • Paid time off benefits.
  • Defined Contribution Pension plan after 2 years with company contribution of 3 percent.
  • Immediate RRSP eligibility.

REQUIREMENTS

  • Preparation of delivery instructions and documentation.
  • Monitor and trace International Ocean shipments until delivered.
  • Billing and invoicing.
  • Prepare and maintain various files and reports.
  • Maintain accurate customer information.
  • Knowledge of Letter of Credit.
  • Completion of International Business Diploma and/or equivalent in experience, plus 3PL work experience.
  • Strong work ethic, ability to work extra/odd hours.
  • Able to multi-task in a fast-paced environment.
  • Strong customer service and communication skills.
  • Ability to work in a team environment.
  • Strong computer skills, including Word, Excel, and PowerPoint.

DETAILS OF THE JOB

  • Provide excellence in customer service and a first place of contact for client inquiries, concerns, and complaints. Special attention to key assigned accounts.
  • Assist the ocean import/export operation {freight, and sales), to ensure accurate processing of paperwork to minimize errors.
  • Assist in project cargo and transload business.
  • Complete accurate weekly/monthly reports as requested by management and customers.
  • Provide shipment information for import/export customers and support the sales department in negotiating rates with service providers for quotes for services.
  • Maintain accurate filing system(s), update/Input details of shipments in system and ensure accuracy for billing.
  • Coordinate shipments and send pre-alert/arrival notices to customers and related departments as required.
  • Assist the division/department manager in the effective maintenance of the companies ISO Policies.
  • Participate in meetings and overall objectives for the terminal.
  • Comply with all safety policies, practices, and procedures.
  • Report all unsafe activities to supervisor and/or Human Resources.
  • Receive guidance with respect to general objectives in most tasks and projects assigned. determined methods, work sequence, scheduling, and how to achieve objectives of assignments; operate within specific policy guidelines.
  • Provide back up support within department during busy periods, vacations, and unexpected employee absences.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Provide leadership to others through example and Sharing of knowledge and skills.
  • Perform all other job- related duties as required by management.

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW

KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email

For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: .

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