CRM Manager
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
BettingJobs is currently recruiting for a leading iGaming supplier. This client is looking to hire a CRM Manager to join their team based in Toronto .
Key Responsibilities:
- Develop and manage localized CRM strategies (Email, SMS, push notifications, onsite messaging, etc.)
- Own the customer journey and optimize communications across all stages: onboarding, engagement, churn prevention, and reactivation
- Plan, execute, and analyze CRM campaigns with a focus on personalization, segmentation, and ROI
- Collaborate with product, content, design, and data teams to deliver relevant and engaging campaigns
- Monitor KPIs such as retention rate, conversion, CLV, and churn — and proactively act on insights
- Ensure all campaigns are compliant with local regulations and responsible gaming practices
- Act as the main point of contact for all CRM-related initiatives
Requirements:
- 3+ years of experience in CRM, preferably in iGaming, fintech, or digital entertainment
- Fluent English (written and spoken)
- Strong understanding of the market and user behavior
- Hands-on experience with CRM tools and platforms (Braze, Optimove, Salesforce, etc.)
- Data-driven mindset with experience in segmentation, A/B testing, and campaign analysis
- Excellent communication, planning, and organizational skills
- Self-starter with the ability to work independently in a fast-paced environment
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Marketing
- Gambling Facilities and Casinos
-
CRM Manager – iGaming Growth
21 hours ago
toronto, on, Canada BettingJobs Full-timeGet notified about new Ubisoft jobs in United States . Specialist, Fitness - Universal Horror Unleashed Manager, Virtual Design and Construction Vice President, Creative & Art Direction Senior Vice President, Global Project Hub Workforce Management Analyst, Workplace Operations Sr. Project Estimator (Domestic and International Opportunities) Senior Manager,...
-
CRM Systems Manager
23 hours ago
toronto, on, Canada Cosmetica Laboratories Inc. Full-timeReporting to the Director, Information Technology, the CRM System Manager will play a critical role in the implementation and maintenance of CRM solution (Salesforce) for Sales, Marketing, and other departments. The CRM System Manager will be responsible for the administration, configuration, data management and integration of this CRM solution with other...
-
CRM Campaign Manager
21 hours ago
toronto, on, Canada Publicis Groupe Full-timeCompany description Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency...
-
CRM Campaign Manager
3 days ago
toronto, on, Canada EXL Full-timeWe are seeking a passionate, innovative individual with a strong CRM background to join our Marketing CoE. The Fan Engagement Marketing CoE optimizes the overall marketing strategy, planning, measurement, and channel activation efforts via paid and outbound marketing channels to support the strategic priorities and business objectives of the organization. We...
-
Senior CRM Manager, Open Farm Marketing
21 hours ago
toronto, on, Canada Content Creators Full-timeJoin Open Farm as a Senior CRM Manager focused on driving customer loyalty through innovative lifecycle marketing. Leverage your expertise in email and subscription strategies in a hybrid environment.This position empowers you to manage Open Farm’s lifecycle marketing and CRM efforts, aimed at nurturing customer relationships post-acquisition. You’ll...
-
CRM Marketing Manager, Subscriptions
21 hours ago
toronto, on, Canada Rakuten Kobo Inc. Full-timeJob Description: Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our...
-
Project Manager, CRM
21 hours ago
toronto, on, Canada Publicis Groupe Full-timeCompany description We are CRM specialists, creating one-to-one experiences across the customer journey. We do this by leveraging human insights, the best data, relentless creativity, and the most powerful technology available. We're subject matter experts in three key areas: Strategy & Insights Strategic visioning and planning Positioning, branding...
-
Project Manager CRM
21 hours ago
toronto, on, Canada Hawkeye Full-timePublicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record. Publicis...
-
Manager CRM Support
1 day ago
Toronto, ON, Canada Fidelity Canada Full-time €164,000 - €194,000 ContractCurrent work authorization for Canada is required for all openings. You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement. Who We Are At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment...