Unit Secretary, Unit Secretary

Unit Secretary, Unit Secretary - MatNB& Child Teen Nursing Pool, FT (J ) Join to apply for the Unit Secretary, Unit Secretary - MatNB& Child Teen Nursing Pool, FT (J ) role at North York General Hospital Company Bio North York General is one of Canada’s leading community academic hospitals with a vision to deliver World‑Class Care, 24/7. Affiliated with the University of Toronto, our multi‑site campus supports our diverse community through every stage and life‑defining moment by providing a wide range of acute care, ambulatory and long‑term care services. What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People‑Centred Care—a cornerstone of our culture and central to our Mission: People‑Centred Care for a healthier community. North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners. We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career Position Summary Your goal in this position is to perform administrative, secretarial and receptionist support for in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families. This position supports the hospital’s mandate by advancing care through teaching and learning and/or transforming care through research and innovation. On a practical level, you will Support and adhere to Hospital policies and procedures Communicate with staff, patients, families, and internal and external parties Coordinate various interdepartmental activities, request transportation of patients for tests, schedule appointments for various clinics, make reminder appointment phone‑calls Accept, coordinate and triage telephone calls and inquiries and process them in an Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a time sensitive manner Register patients, confirm identification, and patient identification band on patient Manage confidential information in a sensitive and professional manner Maintain attendance/time reporting information and arrange appropriate relief including agencies Process computer provider order entries within scope of practice, notify appropriate staff, and specific departments as required Support clinicians with system order entry functions, such as scheduling patient appointments and follow‑up appointments Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments) Maintain organization of admissions, discharges, outstanding orders and medication information, dismantles charts and enter information electronically as required Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required, manage the ordering and organization of unit supplies, services and repair needs Utilize patient and family centered communication and strategies with patients, families, staff, physicians, and volunteers Qualifications Ontario Secondary School Diploma (OSSD) or equivalent A medical office assistant certificate or minimum one year comparable office experience with medical orientation Accurate minimum typing speed of 45 w.p.m Proficiency in Microsoft Office including Word, Excel, and PowerPoint, and virtual scheduling (i.e. OTN) Experience dealing with the public in a fast paced environment 1 year of Paediatric experience in a acute care community hospital environment Bilingualism in French/English is an asset What We Offer Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Regular position with 8 and 12 hour shifts, days, evenings, and night shifts, including weekends in the Neonatal Intensive Care Unit and Pediatric Inpatient/Outpatient areas. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca. How To Apply Think you’re the right person for the job? Here’s your first chance to show us why: Ensure to meet the deadline - only applications received by the closing date will be considered. We will review all applications and will contact those selected for an interview. Closing Statement At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs. Seniority level Entry level Employment type Full‑time Job function Administrative Industries: Hospitals and Health Care Referrals increase your chances of interviewing at North York General Hospital by 2x. #J-18808-Ljbffr