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Manager, Sales

1 month ago

Toronto, Ontario, Canada Butterfield & Robinson Luxury Travel Full time

Overview:

Butterfield & Robinson ( the world's premier active travel company, designs incredible journeys to the world's most amazing places. Crafted from the finest ingredients - exceptional lodgings, incomparable access, stellar wines and food, experienced guides and more than a few secrets - B&R's trips combine active adventure with unparalleled cultural immersion in the world's greatest destinations.

B&R's continued success depends upon the consistent development of extraordinary travel experiences. In this position, you will provide critical support to the Directors of Sales & Trip Design, playing a key role in supporting sales and trip design initiatives. You will oversee and coordinate various projects and workflows across departments, ensuring smooth coordination, effective communication, and timely delivery of materials. This role is perfect for someone who thrives in a fast-paced environment, excels in project management, is a proven collaborator and critical thinker, and enjoys driving both creative and strategic initiatives.

The successful candidate would have the following responsibilities:

Support Scheduled Trip Design and Sales Strategy:

  •  Together with the Trip Design and Innovation teams, support the development of trip design principles and thematics for Scheduled trip offerings
  •  Lead ongoing competitive analysis initiatives to support product differentiation and pricing strategies
  •  Ensure the timely and accurate execution of the end-to-end scheduled trip design process by coordinating workflows across various departments.

Support the successful delivery of assignments of the Innovation Team and Regional Director Advisory Committee through regular meetings, providing status updates, and tracking actionable tasks

  •  Track and report on deadlines to ensure timely delivery of all project materials
  •  Assist in the assessment and update of specific product lines
  • Contribute to brainstorming sessions, assisting with ideation generation and process organization

Support internal communication to and provide general organizational support to the Regional Director team

  •  Facilitate quarterly Sales and Trip Design team meetings and support the planning of annual conferences
  •  Oversee the communication of departmental updates for the Sales and Trip Design team

Partner with the Business Operations Manager and other business leads with respect to process management and workflow design relevant to Sales & Trip Design

  • Represent the Sales and Trip Design team at regular operational team meetings

Support both recurring and ad hoc sales with marketing initiatives

  •  Assist in launching new product collections
  • Support campaigns and ideation efforts

Support strategy development

  •  Support sales teams with key planning tasks to support the overall objective of the business
  • Ensure sales process adoption and compliance

The successful candidate would have the following experience and qualifications

·       Experience in trip design and sales in the travel industry

·       Outstanding working experience cross-functionally with diverse teams

·       Proven ability to manage multiple projects simultaneously, overseeing workflows, timelines, and deliverables

·       An analytical mindset and exceptional commercial acumen

·       Knowledge of the luxury travel industry landscape generally, including current trends, markets, and suppliers

·       Specific experience with project management principles, process and related tools

·       Experience with the MS Office suite and CRM

·       Experience in B&R's diverse business functions and principles is an asset

The successful candidate would have the following skills and characteristics:

·       Outstanding ability to convey information effectively and clearly, both in writing and verbally

·       Strong people skills with the ability to engage and connect with diverse audiences

·       Proven capability to manage multiple tasks simultaneously while maintaining a high level of organization

·       Demonstrated ability to problem solve by identify issues and develop effective solutions in a timely manner

·       Strong analytical skills to assess situations, evaluate options, and make informed decisions

·       Flexible and open-minded, able to adjust to changing circumstances and new challenges

·       Ability to work effectively as part of a team, fostering a positive environment and supporting collective goals

·       Commitment to delivering high-quality work on time, ensuring attention to detail and precision

·       Passionate about sharing knowledge, skills, and experiences with all stakeholders to enhance collaboration and drive success

Butterfield & Robinson is an equal opportunity employer dedicated to fostering a diverse, inclusive, and accessible workplace. We welcome applications from qualified candidates of all backgrounds, regardless of race, colour, ancestry, religion, gender, gender identity or expression, sexual orientation, age, marital or family status, disability, citizenship, or any other protected characteristic under the Ontario Human Rights Code. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process.

To apply: Please send a cover letter and resume by email to: 

Germaine Collins - Manager, Human Resources  

Email:     

70 Bond Street, Ste. 300, Toronto, ON M5B 1X3  CANADA