Engagement Manager

3 weeks ago

Toronto, Canada Shakudo Full time

About the Job & Shakudo At Shakudo, we are building the world’s first operating system for data and AI. We use the term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo’s end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs. We are in search of a seasoned Engagement Manager to join our team and take a crucial role in collaborating with our customers to expand our rapidly growing product and influence the future of AI adoption in the enterprise sector. The ideal candidate will possess a robust understanding of customer management principles and practices, and ideally, experience with enterprise software. Responsibilities include owning customer engagements from kickoff, and working closely with internal cross-functional teams. Shakudo’s team culture is proactive, supportive and collaborative. We work jointly toward our mission, with a focus on being good partners and helping the team succeed while enabling the business to overcome increasingly complex challenges. Experience working with technical stakeholders of all levels (C-suite to IC) is important. Responsibilities Collaborate with customer executive leaders to define and implement the overall strategy, manage day-to-day team relationships, and drive significant business impact. Engage with top-tier machine learning, product, engineering, and business teams across industries to help them develop and refine data and AI applications that deliver tangible business value. Partner with customer teams to grasp their internal operations and challenges, identifying areas where Shakudo can make the most significant impact. Manage customer onboarding, conduct business reviews, and sustain the long-term health of the customer base. Handle day-to-day delivery, manage project timelines, and oversee customer deliverables. Maintain the long-term health of the customer base by identifying and addressing potential risks or concerns. Establish an effective feedback loop between the customer team and internal product, machine learning, engineering, and go-to-market teams. Strategically identify ways to standardize customer success and resolve issues for future customers. Qualifications Minimum of 4 years in management consulting or customer engagement roles. At least 2 years of direct technical experience or close collaboration with engineers on technical projects. Ability to thrive in a fast-paced, ambiguous environment. Outstanding leadership, presentation, and communication skills, with a proven ability to influence cross-functional teams. Deep understanding of data and AI technologies and their applications in enterprise contexts. Desired Technical degree in computer science, engineering, or a related quantitative field. Practical knowledge of SQL and some coding abilities (Python). Why Shakudo Stands Out Work on cutting-edge technologies in machine learning and high-performance computing. Contribute to a platform that reshapes how organizations leverage data and AI. Be part of a dynamic team that values innovation, efficiency, and diversity. Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences. #J-18808-Ljbffr

  • Remote Operations Lead

    3 weeks ago

    Toronto, Canada Knocks Engagement Ltd. Full time

    An innovative community relations firm is seeking an Operations Manager to lead remote teams in delivering exceptional engagement services across Canada. In this pivotal role, you will oversee hiring, training, and team deployment while fostering a dynamic and inclusive work environment. You will act as the primary point of contact for clients, ensuring that...

  • Operations Manager

    3 weeks ago

    Toronto, Canada Knocks Engagement Ltd. Full time

    As Operations Manager, you will lead hiring efforts and manage team deployment to ensure seamless execution of our services in cities across Canada — all from the comfort of your home. You will work closely with the internal team and clients to meet engagement goals while fostering a dynamic, inclusive, and energetic work environment. This role is central...

  • Engagement Manager

    1 week ago

    Toronto, Canada Shakudo Full time

    Join to apply for the Engagement Manager role at Shakudo At Shakudo, we’re building the world’s first operating system for data and AI. We use the term “operating system” in the truest sense: just like iOS, Windows, or Linux, Shakudo’s end-to-end OS provides ever-evolving, fully automated, best-in-class open-source components tailored to each...

  • Engagement Manager

    1 week ago

    Toronto, Canada Shakudo Full time

    Join to apply for the Engagement Manager role at Shakudo At Shakudo, we’re building the world’s first operating system for data and AI. We use the term “operating system” in the truest sense: just like iOS, Windows, or Linux, Shakudo’s end-to-end OS provides ever-evolving, fully automated, best-in-class open-source components tailored to each...

  • Engagement Manager

    1 week ago

    Toronto, Canada Shakudo Full time

    Join to apply for the Engagement Manager role at Shakudo At Shakudo, we’re building the world’s first operating system for data and AI. We use the term “operating system” in the truest sense: just like iOS, Windows, or Linux, Shakudo’s end-to-end OS provides ever-evolving, fully automated, best-in-class open-source components tailored to each...

  • Engagement Manager

    1 week ago

    Toronto, Canada SAS Institute Inc Full time

    : - Are you a problem solver, explorer, and knowledge seeker - always asking, “What if?” If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters - whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are...

  • Engagement Managers

    6 days ago

    Toronto, Ontario, Canada Trindent Consulting Full time

    The TeamTrindent Consulting is a global management consulting firm that solves complex business problems and achieves operational efficiency for the Energy, Healthcare, and Financial Services industries. The firm's unique approach yields between 500 – 1500% ROI within the first year. Established in 2008, Trindent Consulting has quickly garnered a...

  • Engagement Manager

    3 days ago

    Toronto, Ontario, Canada Shakudo Full time

    At Shakudo, we're building the world's first operating system for data and AI. We use the term "operating system" in the truest sense: just like iOS, Windows, or Linux, Shakudo's end-to-end OS provides ever-evolving, fully automated, best-in-class open-source components tailored to each business's unique needs.We are seeking a seasoned Engagement Manager to...

  • Product Manager

    3 days ago

    Toronto, Ontario, Canada vaga para Product Manager Full time

    About LeagueFounded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League's platform to deliver...

  • Engagement Manager

    2 weeks ago

    Toronto, Canada Capgemini Full time

    **Engagement Manager** - 070799 **Who you will be working with** At Capgemini, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them...