Associate Manager, AML Quality Assurance

Overview Join a Challenger Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity. Our company grows and serves more than 670,000 people across Canada through Equitable Bank, Canada’s Challenger Bank, and has been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people’s lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World’s Best Banks list since 2021. The Work The Associate Manager, AML Quality Assurance (QA) plays a leadership role in the Compliance department while also contributing specific subject matter expertise on Anti-Money Laundering, Anti-Terrorist Financing and Sanctions Evasion (AML/ATF/SE) related matters. This position primarily assists the Associate Director, AML Governance and the CAMLO in the on-going management and oversight of Equitable Bank’s enterprise-wide AML/ATF/SE program. The Associate Manager, AML Quality Assurance’s role is a multi-faceted one as responsibilities may include oversight of AML/ATF/SE monitoring and testing (M&T) routines, the oversight of Quality Assurance (QA) reviews, identifying AML/ATF/SE issues to be raised and documented under the Bank’s Issues Management Program and providing guidance to the AML team and Business Units. The environment is fast-paced and requires effective time management of multiple tasks and projects. Core responsibilities Develop, implement and maintain quality assurance processes to ensure AML policies and procedures are designed and operating effectively. Identify potential AML/ATF/SE risks and conduct reviews to ensure compliance with regulatory requirements. Review and test AML/ATF/SE processes, including customer due diligence, transaction monitoring, suspicious transaction reporting, etc. Offer training and guidance to AML staff on quality assurance, risk management, and regulatory compliance. Consistently provide professional written reporting on a regular basis on quality of testing and monitoring routines, emerging trends, and progress of compliance efforts. Actively identify and provide sound recommendation(s) to the Associate Director on areas of improvement to close gaps. Collaborate with stakeholders such as AML teams, compliance departments, and other stakeholders to ensure AML quality assurance standards are met. Stay up-to-date with regulatory requirements by monitoring and interpreting AML regulations, guidelines, and industry best practices. Continuously assess and improve AML quality assurance processes to ensure they remain effective and efficient. Actively support the Associate Director, AML Governance with the development and maintenance of enterprise-wide AML/ATF/SE-related documents. Consistently ensure the work submitted to the Associate Director, AML Governance and other stakeholders is of the highest quality, and provide oversight to ensure the same for AML team members. Lead a team of AML Officers and establish a two-way working relationship with direct report(s) to solicit their views on the working environment, potential changes affecting their work and continuous improvement opportunities. Build and sustain a team that is capable of monitoring and testing ML/TF risks across the Bank, delivering and maintaining the performance required for the department, including coaching and the creation and implementation of training and development plans. Promote a positive work environment that fosters collaboration, innovation, and synergies. Empower staff with resources and tools to be successful in the role. Monitor regulatory and internal changes to recommend updates in monitoring and testing activities. Let’s Talk About You A university degree, preferably in Business, Law or Accounting 5+ years’ proven Canadian experience gained through work experience in the financial services industry, including experience in AML/ATF/SE systems and controls CAMS certified or to be certified within 12 months of start date Managerial experience for a minimum of 2 years Demonstrated leadership skills with the ability to set strong examples for staff Direct exposure in managing AML/ATF, sanctions, regulatory compliance, risk management disciplines and best practices Subject matter expertise of AML/ATF/SE legislation, related regulations and guidelines Lending or retail banking experience considered an asset Excellent analytical, risk assessment and research skills Ability to successfully handle multiple competing priorities Strong time management skills Excellent written and verbal communication skills, including strong public speaking and presentation skills, as well as the ability to develop and maintain strong relationships with internal and external contacts Proficient knowledge of Microsoft Office (Word, Excel and PowerPoint) and internet/web navigation Knowledge of French an asset What we offer (For full-time permanent roles) Competitive discretionary bonus ✨ Market leading RRSP match program