Sales Assoicate

Job OverviewWe are seeking a dynamic and customer-focused Sales Associate to join our retail team. The ideal candidate will excel in providing exceptional customer service, demonstrating products, and driving sales through effective communication and upselling techniques. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to the overall success of our store. Bilingual skills and experience in technology or retail sales are highly valued. The Sales Associate will play a key role in creating a welcoming shopping environment while maintaining organizational efficiency.ResponsibilitiesGreet customers warmly and assist them in finding products that meet their needsConduct product demonstrations and explain features to enhance customer understandingEngage in upselling and suggest complementary products to increase salesOperate POS systems accurately for transactions, including cash handling and cashiering dutiesMaintain merchandising standards and ensure product displays are attractive and organizedProvide excellent customer service by addressing inquiries, resolving issues, and ensuring satisfactionManage time effectively to serve multiple customers efficiently during busy periodsFollow phone etiquette when assisting customers over the phone or via online channelsKeep track of inventory levels and communicate stock needs to managementSupport team members with organizational tasks to ensure smooth store operationsSkillsExcellent communication skills in English; bilingual abilities are a plusStrong customer service orientation with a friendly demeanorExperience with retail sales, merchandising, and POS systemsKnowledge of basic math for cash handling and transaction accuracyAbility to perform product demos confidently and persuasivelyTechnical sales experience or familiarity with technology products is advantageousDemonstrated organizational skills and attention to detailTime management skills to prioritize tasks effectively during shiftsPhone etiquette proficiency for remote customer interactionsUpselling skills to maximize sales opportunitiesAbility to work well within a team while maintaining independence when needed