Application Specialist, Utilities

Job Title: Application Specialist, Utilities

Salary Min: 86,900.00 CAD

Salary Max: 103,200.00 CAD

Country: Canada

Full-time/Part-time: Full-time

Application Specialist, Utilities

Esri Canada has an exceptional opportunity for an Application Specialistto join our Utilities Department.

Reporting to the Professional Services Manager, Utilities, The Application Specialist supports the Utilities group by designing, configuring, and implementing GIS-based solutions using Esri technology and related utility business applications to meet client business requirements. This role works independently within defined project frameworks, contributes technical expertise across multiple engagements, and collaborates with internal teams and clients to deliver quality outcomes.

This role is fully remote withinCanada.

About us:

Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.

If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team

A day in the life of an Application Specialist at Esri Canada:

• Manage assigned technical activities for small to medium-client engagements, delivering solutions that align with defined scope, schedule, and quality objectives.
• Lead and contribute to requirements clarification, needs analysis, and functional solution design using off-the-shelf Esri technology and related utility business applications.
• Configure, deploy, upgrade, and support Esri platforms and related utility technologies, including geodatabase, server, web, and mobile applications.
• Design and implement GIS-based solutions that address client business objectives, including electric, water, gas, telecommunications, asset management, and related utility business requirements.
• Provide technical input, validation, and estimates in support of proposals, statements of work, and project planning activities.
• Identify and resolve technical issues within assigned accountability, escalating issues that fall outside established frameworks.
• Collaborate effectively with clients, project team members, and cross-functional groups to support successful project delivery.
• Provide technical guidance and informal mentoring to junior resources as required within assigned project work.

What you bring to the Team:

• Post-secondary degree or diploma in computer science, engineering, geography, GIS, information technology, or related field.
• An equivalent combination of education and relevant experience may be considered.
• Minimum 5 years of relevant experience designing, configuring, and implementing GIS-based solutions in a professional services, consulting, or client-facing technical environment
• Experience working with Esri products in a Utility sector capacity, supporting electric, water, gas, telecommunication or related utility, is considered an asset.
• Experience applying data modelling, application design, asset management, or work management concepts within an enterprise GIS environment.
• Demonstrated ability to analyze business needs and translate requirements into practical technical solutions.
• Proven experience configuring and supporting ArcGIS Enterprise, ArcGIS Online, and related Esri technologies.
• Practical knowledge of utility network concepts and the application of GIS technology to electric, water, gas, telecommunications, or related utility operations.
• Working knowledge of relational databases, data modelling, scripting or automation concepts, and technical documentation practices.
• Strong analytical and problem-solving skills applied to moderately complex technical challenges.
• Effective written and verbal communication skills, including the ability to facilitate technical discussions and explain technical concepts to non-technical audiences.
• Proven ability to plan and manage multiple assignments concurrently while meeting deadlines and project objectives.
• Strong collaboration skills and ability to work effectively with clients and cross-functional project teams.
• Bilingual proficiency (English / French) is considered an asset.