Manager, AI Market Research

The Analyst, AI Market Research Insights will own the development, curation, and socialization of market intelligence materials that inform and accelerate Manulife’s global AI strategy and support in crafting an internal narrative related to both internal and external AI happenings. This individual will build and sustain capabilities for tracking technological developments, industry adoption trends, and surfacing actionable insights that guide timely, data‑driven decisions in a rapidly evolving AI landscape – acting as a key input for global AI initiatives to align closely with our enterprise AI ambitions/strategy. Position Responsibilities: Market Intelligence & Research The Analyst will systematically monitor AI news, events, reports, indices, and consulting publications (e.g., Evident, Accenture, Gartner, Forrester, Deloitte, MBB firms) relevant to financial services and insurance. Track and evaluate industry conferences and events relative to Manulife and our initiatives, curating inventories of high-impact gatherings and producing post-event knowledge sharing materials. Conduct analytical research on emerging AI trends (on their impact on the insurance industry), highlighting key applications, use cases, and recent developments to guide strategic decisions and thought leadership. Content Development & Delivery Develop and deliver consistent pulse-checks on current events in AI while applying an industry lens. Create strategic one-pagers translating external AI developments into clear, relevant insights for Manulife teams. Own the development and ongoing refresh of the material in the Manulife AI walking deck, ensuring it consistently reflects the latest industry insights, strategic perspectives, and key findings for executive and leadership presentations. Collaborate with stakeholders to align content with evolving business priorities and support effective knowledge sharing across the organization. Stakeholder Engagement & Narrative Development for Strategic AI Initiatives Partner closely with Gen AI Program leads, AI initiative leads, architects, and engineering teams to capture and communicate developments. Support these stakeholders in crafting compelling narratives and presentation materials that showcase our progress, impact, and strategic direction to business and technical audiences. Partner with AI Communications and other workstreams to co-develop materials for leadership and broader audiences, establishing a consistent voice and perspective across ongoing AI initiatives and workstreams. Maintain a strong connection with the AI adoption and acceleration teams to ensure insights actively support the process of instilling an AI-first mindset across the organization. Strategic Distribution and Engagement Lead the strategic distribution of AI content through channels such as Townhalls, Communities of Practice, internal events, and newsletters, maximizing visibility and engagement throughout Manulife. Effectively and regularly communicate with key stakeholders, including senior leadership and cross‑functional teams. Required Qualifications: Minimum 3 years of hands‑on experience in market research, competitive intelligence, or strategic analysis—preferably in AI, technology, or financial services. Experience executing in both waterfall and agile project methodologies. Strong analytical skills with the ability to synthesize complex information into actionable insights. Excellent written and verbal communication skills; experience developing executive‑level reports and presentations. Demonstrated ability to collaborate with business/functional stakeholders, data scientists, engineers, and vendor SMEs across a global, distributed environment. Ability to communicate effectively in both technical and non‑technical terms, verbal and written, to both a Senior Executive audience and project delivery teams; able to effectively articulate the business opportunity, solution vision, possibilities, and outcomes to technical and non‑technical audience. Demonstrates strong interpersonal skills; has experience in collaborating and partnering with business/functional stakeholders, data scientists, data engineers, architects, and vendor SMEs across a global, distributed environment. High standard of work with keen attention to detail and deliverable quality. Growth mindset; constantly learns from successes and failures. Preferred Qualifications: Experience supporting large-scale analytics/AI projects involving cross‑functional technical teams, business partners, and change management partners. Knowledge of corporate function processes and capabilities. Experience building executive‑level reports and presentations. The Ideal candidate is some with a high degree of business acumen and strategic thinking with experience in emerging technology and Tech (AI specific experience is preferred). When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. Referenced Salary Location Toronto, Ontario Working Arrangement ハイブリッド勤務 Salary range is expected to be between $92,900.00 CAD - $142,900.00 CAD If you are applying for this role outside of the primary location, please contact for the salary range for your location. Benefits Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑and‑long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions. マニュライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。 #J-18808-Ljbffr