Senior Manager

Senior Manager - Logistics Technology Cybersecurity Operations Join to apply for the Senior Manager - Logistics Technology Cybersecurity Operations role at Intelcom | Dragonfly Overview Cybersecurity at Intelcom Although some may think Intelcom is a low-tech organization, our success is driven by significant technology investments in recent years. We have a broad technology footprint, with major investments in cloud platforms, business intelligence, artificial intelligence, and operational technology. Our IT team includes more than 120 developers, along with DevOps, AI/BI specialists, and infrastructure experts. As we continue to grow rapidly, we are building and expanding our cybersecurity and information security practice, with a clear roadmap and continued investment to accelerate our maturity. We are seeking a manager eager to shape and guide the continued evolution of our Logistics Technology Cybersecurity Operations function. In this role, you will ensure our people, processes, and tools work together effectively to support a resilient, trusted organization. The role Reporting to the CISO, the Senior Manager - Logistics Technology Cybersecurity Operations is responsible for safeguarding Intelcom’s operational technology environments, including software development platforms, operational cloud environments, Kubernetes clusters, and remote branch stations with IT and OT/IoT assets. This role ensures that cyber defense, monitoring, and incident response are effective across all operational domains, while embedding security practices throughout the development and deployment lifecycles. As a senior leader, this role partners closely with development, infrastructure, DevOps, and OT/IoT support teams to strengthen operational resilience, drive proactive threat detection, and lead rapid response to incidents. The Senior Manager also plays a key role in maturing security capabilities across cloud, applications, and logistics operations, enabling Intelcom to scale securely as it expands globally. Key Responsibilities Team Leadership: Lead, manage, and mentor a team of cybersecurity analysts and engineers focused on operational security. Set objectives, manage performance, and support career growth within the team. Foster a culture of accountability, collaboration, and continuous improvement. Operational Cloud & Platform Security: Own the security of Intelcom’s operational cloud environments (AWS, Azure, Kubernetes), ensuring workloads, applications, and infrastructure are designed and maintained securely. Oversee vulnerability management, configuration hardening, and automated compliance for cloud-native and containerized platforms. Security Operations & Incident Response: Lead the operational cybersecurity team responsible for monitoring, detecting, and responding to security incidents in logistics technology environments. Develop and maintain incident response playbooks for cloud, application, and OT/IoT scenarios. Ensure timely investigation, containment, and remediation of threats, with clear reporting to the CISO. Threat Detection & Monitoring: Oversee security monitoring across operational systems, applications, and networks, leveraging SIEM, SOAR, and EDR/XDR platforms. Drive proactive threat hunting and continuous improvement of detection rules and capabilities. DevSecOps & Application Security: Partner with software development and DevOps teams to embed security into CI/CD pipelines and operational deployments. Oversee code scanning, container security, and deployment hardening practices. Provide guidance on secure design and architecture for operational applications. OT/IoT & Station Security: Ensure security controls are implemented and monitored across remote branch stations, including OT/IoT assets and supporting IT infrastructure. Collaborate with operations teams to mitigate risks in logistics technology environments. Collaboration & Leadership: Work closely with infrastructure, DevOps, and business operations to align security with delivery and operational requirements. Provide security expertise to project teams, ensuring operational initiatives meet security standards. KPI Management & Reporting: Define, track, and manage key performance indicators (KPIs) for operational security. Provide regular reporting on the overall operational security posture to the CISO and senior IT leadership, with clear recommendations for improvement. Qualifications Bachelor’s degree in Information Security, Computer Science, Computer Engineering, or a related field (or equivalent practical experience). 10+ years of experience in cybersecurity, with at least 3+ years in a leadership role focused on security operations, cloud, or OT/IoT security. Strong expertise in cloud security (AWS, Azure) and containerized environments (Kubernetes, Docker). Familiarity with secure development and DevSecOps practices (CI/CD, code scanning, container hardening). Experience leading incident detection and response across complex operational environments. Knowledge of OT/IoT security principles and securing distributed/remote sites. Proven ability to design and manage security monitoring, detection, and response capabilities in operational environments. Demonstrated experience managing KPIs, metrics, and reporting on security posture to senior leadership. Track record of managing and mentoring teams, including setting objectives, performance management, and professional development. Strong collaboration and communication skills, with the ability to influence across technical and business stakeholders. Nice-to-Haves Experience in logistics or operational technology (OT) environments. Exposure to compliance frameworks and standards relevant to operations (e.g., NIST CSF, ISO 27001, MITRE ATT&CK for ICS). Certifications such as CISSP, CISM, CCSP, or Kubernetes Security Specialist. Experience building or scaling a security program in a fast-growing, global organization. About Intelcom Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. We are undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution. We are committed to building a culture where difference is valued and to attracting talented and diverse individuals. With over 60 delivery centers across Canada, we may have the right opportunity for you. Additional Apply Now. Seniority level Director Employment type Full-time Job function Management and Manufacturing Industries: Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Intelcom | Dragonfly by 2x #J-18808-Ljbffr