Bilingual Automotive Service Receptionist

3 days ago

edmonton, division no. 11, Canada Kelleher Ford Full-time $28,000

Use strong communication skills as a bilingual Service Receptionist at Mercedes-Benz Heritage Valley in Edmonton, handling customer calls and appointments. This part-time position offers immediate hiring.

As a BDC Service Receptionist, you become an important first contact for dealership customers. You will support service and sales communication through calls, inquiries, scheduling, data entry, and follow-ups. English and French are required because you will work with clients speaking both languages.

Key Responsibilities:

  • Receive incoming calls from dealership customers
  • Schedule service appointments through client calls
  • Respond to customer inquiries about sales and service
  • Enter customer information accurately into systems
  • Complete follow-up calls for Service and Sales

Requirements:

  • One year of customer service experience
  • One year of call center experience
  • Excellent customer service skills
  • Good computer skills
  • Bilingual English and French communication abilities

Support Mercedes-Benz Heritage Valley customers with bilingual communication, appointment scheduling, data entry, and dependable dealership service coordination.

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