Bilingual Automotive Service Receptionist
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Use strong communication skills as a bilingual Service Receptionist at Mercedes-Benz Heritage Valley in Edmonton, handling customer calls and appointments. This part-time position offers immediate hiring.
As a BDC Service Receptionist, you become an important first contact for dealership customers. You will support service and sales communication through calls, inquiries, scheduling, data entry, and follow-ups. English and French are required because you will work with clients speaking both languages.
Key Responsibilities:
- Receive incoming calls from dealership customers
- Schedule service appointments through client calls
- Respond to customer inquiries about sales and service
- Enter customer information accurately into systems
- Complete follow-up calls for Service and Sales
Requirements:
- One year of customer service experience
- One year of call center experience
- Excellent customer service skills
- Good computer skills
- Bilingual English and French communication abilities
Support Mercedes-Benz Heritage Valley customers with bilingual communication, appointment scheduling, data entry, and dependable dealership service coordination.
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