Network Systems Analyst

Interior Health Authority provided pay range This range is provided by Interior Health Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$46.22/hr - CA$46.22/hr Interior Health is looking for a Network Systems Analyst to join the team on a full‑time term basis from our Kelowna location. This position is expected to last until approximately 1st April 2027. What we offer: Employee & Family Assistance Program Employer paid training/education opportunities Employer paid vacation Medical Services Plan Employer paid insurance premiums Extended health & dental coverage Work‑life balance About the job In accordance with the vision and values of the organization, the Network Systems Analyst performs a variety of duties to ensure the effective implementation, maintenance and support of complex network systems including local area, wide area, telephone, and telecommunications networks, along with associated equipment such as routers, switches, hubs, and cabling throughout Interior Health. This role is responsible for the administration and support of Interior Health’s Vocera communication infrastructure, including virtual machine environments, wireless network troubleshooting, software maintenance, and integration with the Connexall platform. The position requires strong technical expertise in system configuration, performance optimization, and issue resolution across complex communication ecosystems. Familiarity with nurse call infrastructure is considered an asset. Typical duties and responsibilities Designs local area, wide area, telephone, and telecommunications networks. Configures, installs, and modifies network devices, cabling, and peripheral equipment. Maintains network systems and software applications by analyzing and diagnosing network problems and implementing solutions. Implements and maintains network systems software by analyzing current programs and recommending program adjustments or changes. Develops instructional material for department staff regarding modifications or changes to network systems software. Develops specifications for local area, wide area, telephone, and telecommunications network systems by gathering information from user departments and developing and documenting systems and procedures and preparing implementation plans. Coordinates network projects as required; meets with managers to review current methodologies; identifies resource requirements; project milestone and deliverables; performs feasibility studies, cost/benefit analyses, project planning; maintains project documentation, evaluation criteria and authorizations. Develops policies, procedures and documentation relating to the configuration, operating and maintenance of local area, wide area, telephone, and telecommunications networks. Acts as the first line support person for problem calls as required; troubleshoots hardware and software problems; refers problems to other IT staff or vendors as appropriate. Maintains a database of networks, network equipment and related equipment for Interior Health. Prepares work plans for implementation of hardware and software, and provides training or orientation to department staff and users. Liaises with vendors to ensure that cabling and local area, wide area, telephone, and telecommunications network issues are resolved in a timely and cost effective manner. Performs other related duties as assigned. Qualifications Education, Training and Experience: Graduation from a recognized degree or diploma program in Computer Science plus three years’ recent, related experience or an equivalent combination of education, training and experience. Skills and Abilities: Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Ability to organize work. Ability to write programs in a variety of programming languages. Ability to operate related equipment. Physical ability to carry out the duties of the position. Interior Health is committed to diversity, equity, and inclusion and to creating an environment free from discrimination. Our goal is to cultivate a workforce rich in culture, experience, and knowledge to enable us to provide high quality, accessible and culturally safe health services to everyone in the Interior Health region. We are committed to addressing existing inequities and barriers to achieving a diverse workforce, one that is representative of the communities we serve. We invite applications and enquiries from all people, particularly those belonging to historically, systemically, and/or persistently marginalized groups. #J-18808-Ljbffr