Optical Customer Experience Associate
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Create exceptional optical experiences at Specsavers for 25 hours per week, combining customer relationships with frame recommendations and accurate order processing. This part-time schedule includes evenings and weekends.
As a Retail Associate and Eyecare Consultant, you will guide customers through stylish frame collections and affordable eyewear choices. You will build lasting connections, explain offers confidently, and support customers trying contact lenses. No optical experience is required because full training and support are provided.
Key Responsibilities:
- Understand customer needs and recommend eyecare solutions
- Guide frame selection according to style and lenses
- Explain products and services for informed choices
- Process prescription glasses and contact lens orders
- Schedule follow-up appointments for ongoing customer care
Requirements:
- Reliability and flexibility for retail hours
- Availability to work evenings and weekends
- Ability to stay organized under pressure
- Retail or customer service experience is an asset
- Motivation to build long-term customer relationships
Use your service mindset, product recommendations, and relationship-building skills to deliver Specsavers customer experiences focused on lasting connections.
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