Senior Manager, Customer Complaints

A leading financial institution in Toronto is seeking a Manager for Customer Concerns to oversee escalated complaints and ensure regulatory compliance. The ideal candidate has a minimum of 5 years of experience in a financial environment, analytical skills, and a customer-focused mindset. This role offers a competitive rewards program including bonuses,...

A leading financial institution in Toronto is seeking a Manager for Customer Concerns to oversee escalated complaints and ensure regulatory compliance. The ideal candidate has a minimum of 5 years of experience in a financial environment, analytical skills, and a customer-focused mindset. This role offers a competitive rewards program including bonuses,...

Address: 100 King Street West Job Family Group: Audit, Risk & Compliance **Key Accountabilities** **Operational Support** - Assist in the design, implementation and management of guidelines and procedures for CCAO - Critically analyze process and provide advice to senior management for improvements of operation of CCAO - Update We’re Here to Help...

Compliance Manager - Complaints & InvestigationsJoin to apply for the Compliance Manager - Complaints & Investigations role at Transamerica.Job SummaryOversee day-to-day operations of the World Financial Group Canada compliance program, including compliance processes, regulatory examinations, compliance audits, Tier 2 supervision, and compliant...

Compliance Manager - Complaints & Investigations Join to apply for the Compliance Manager - Complaints & Investigations role at Transamerica . Job Summary Oversee day-to-day operations of the World Financial Group Canada compliance program, including compliance processes, regulatory examinations, compliance audits, Tier 2 supervision, and compliant handling....

Job Description ResponsibilitiesLeadership & OversightManage the client complaint handling and agent investigations team, ensuring adherence to regulatory and internal compliance standards.Oversee end-to-end complaint handling process, including intake, investigation, resolution and reporting.Supervise investigations into agent conduct, including sales...

Our client is an innovative and rapidly growing player in the global online entertainment industry. As they launch their cutting-edge platform from their new Toronto office, they are committed to building a foundation of trust, integrity, and operational excellence. They will be providing our state-of-the-art gaming solutions to both individual players (B2C)...

**What is your opportunity?** As a Compliance Manger, you will be a member of the Regulatory Complaint, Investigation & Inquiries (RCII) team that supports Royal Mutual Funds Inc. (RMFI), RBC Dominion Securities (RBC DS) and other RBC registered firms. You will primarily be responsible for complaint management and investigation related to RMFI regulatory...

Requisition ID: 224258 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a member of the Office of the CCAO, the incumbent independently manages generally straightforward and standard risk escalated complaints openly and professionally in a manner that protects and enhances the reputation of the...

**Caring for Life. Make a difference. Be the difference.** If you are looking to work for a growing, global corporation that is focused on making meaningful improvements in the safety, affordability, and availability of the care medical professionals provide to their patients, then you should consider Fresenius Kabi. We are an employer that works to build...