Infrastructure and Cybersecurity Specialist

Infrastructure and Cybersecurity Specialist Join to apply for the Infrastructure and Cybersecurity Specialist role at International Business University About IBU International Business University (IBU) stands as Ontario's first independent not-for-profit university. Having received Ministerial consent for full accreditation in 2020 and DLI approval in 2023, IBU is Ontario's only not-for-profit independent institution. Drawing inspiration from the world's most esteemed independent universities, IBU follows a next‑generation model characterized by innovation, agility, and responsiveness. The university is committed to a student‑centric, industry‑aligned approach, blending rigorous academic preparation with practical skill development to meet emerging technologies and future workforce demands. Job Title: Infrastructure and Cybersecurity Specialist Term: Full-time, Indefinite (40 hours/week) Department: IT Reports to: Director of IT Location: Toronto, Ontario International Business University (IBU) is seeking a skilled and dedicated Infrastructure and Cybersecurity Specialist to join our IT team. The ideal candidate will have strong experience in infrastructure project management, execution, and providing escalation support. The role focuses on supporting and enhancing existing systems, infrastructure, and cloud environments with a commitment to robust security and exceptional user experiences. Key Responsibilities Collaborate with the CIO and IT Director to implement and maintain cybersecurity controls and tools (e.g., anti‑malware, endpoint protection, vulnerability assessments, patching processes) aligned with institutional policies and regulatory standards. Assist in detecting, analysing, and responding to cybersecurity incidents, coordinating remediation and communication procedures. Oversee backup and restore systems to ensure data integrity and compliance with business continuity (BCP) and disaster recovery (DRP) requirements. Manage Microsoft 365 administration, including software deployment, licensing, and escalation support. Maintain cloud‑based security compliance and protection using extended detection and response (XDR) models. Configure, test, and validate Group Policy and Intune/Endpoint Manager (MDM) for endpoint management. Manage the telephone system (8x8), including Polycom phones, IP desktops, mobile devices, Salesforce calling integrations, and eFax services. Provide support for Zoom and Teams cloud‑based video conferencing systems. Oversee Cisco Meraki cloud systems, including LAN, WAN, and firewall performance and connectivity. Ensure all critical technology assets are properly monitored, providing real‑time analytics for SLA compliance. Deliver direct IT support for faculty, students, and staff as assigned by supervisors. Qualifications Bachelor's degree in information technology, Computer Science, or related field preferred. 5+ years of demonstrated success in supporting, administering, or managing IT infrastructure systems and controls. Experience or training in IT security and cybersecurity principles and practices is strongly preferred. Proficiency in telephone systems, video conferencing tools, and IT support processes. Strong ability to coach, mentor, and support IT team members for smooth operations. Proven capacity to quickly learn and manage unfamiliar systems and processes. Track record of efficiently and accurately resolving support inquiries from diverse channels. Exceptional verbal, written, and interpersonal communication abilities. Note: Application materials should be submitted as a single combined PDF file, with a file name that identifies the applicant. See our website for further information about this new and exciting university. We thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward in the process. International Business University values and embraces diversity, equality and inclusion as fundamental to our mission to educate students for career success in the business world today. Our desire is to ensure that our institution is a welcoming, inclusive, respectful, and safe environment for everyone. IBU is dedicated to fostering diversity and inclusivity within our community and is an equal‑opportunity employer. We invite and encourage applications from all qualified individuals who would contribute to the further diversification of our Institution, including equity‑deserving groups that are traditionally underrepresented in employment (Indigenous peoples, racialized persons, women, persons with disabilities, and 2SLGBTQQIPA+ persons). In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by International Business University throughout the recruitment, selection, and/or assessment process to applicants with disabilities. #J-18808-Ljbffr