AI Engineer

5700 Yonge St, North York, ON M2N 5M9, Canada Job Description Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of. At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward‑thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting‑edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences. This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG. What’s in it for you as an employee of QFG? Health & wellbeing resources and programs Paid vacation, personal, and sick days for work‑life balance Competitive compensation and benefits packages Work‑life balance in a hybrid environment with at least 3 days in office Career growth and development opportunities Opportunities to contribute to community causes Work with diverse team members in an inclusive and collaborative environment We’re looking for our next AI Engineer. Could It Be You? Questrade is Canada's fastest‑growing online brokerage, providing Canadians with innovative and cost‑effective investment solutions. We are committed to leveraging cutting‑edge technologies, including Artificial Intelligence, to enhance our services and drive operational efficiency. The AI Enablement Engineer will play a pivotal role in democratizing AI capabilities across Questrade. This individual will be responsible for fostering an AI‑literate culture by working with cross‑functional teams to help develop and deploy AI solutions using Self Service AI technology or work with the AI COE to build out a solution. This AI Enablement Engineer will help support the AI COE by enabling and empowering cross‑functional teams to develop their own AI solutions via consultation and upskilling in the respective areas. This role requires a blend of technical understanding, training expertise, collaboration and project management skills. So are YOU our next AI Engineer? Collaborate with agile engineering teams to integrate, deploy, and scale AI models from POC to production. Conduct technical training on Questrade's GenAI core capabilities (e.g., Agentic Framework, Langsmith) to foster internal expertise. Act as a subject matter expert, providing MLOps support for deploying, monitoring, and maintaining AI models in production. Work with cross‑functional teams to identify and extrapolate successful AI solutions across the organization. Nurture innovation by identifying and supporting AI Tech Innovators within engineering teams. Self‑Service AI Implementation Deploy AI self‑service drag‑and‑drop solutions, from POC to final deployment. Manage the end‑to‑end process, including comprehensive testing and evaluation with both technical and non‑technical teams. Collaborate to identify and engage early adopters, fostering widespread adoption of self‑service AI. Implement and scale the selected self‑service AI tool across all departments, working with tech and non‑tech teams. Track and report on use cases and efficiency gains, demonstrating the platform's value to stakeholders. Collaboration and Communication Work closely with agile teams and business units to understand AI needs and provide tailored solutions. Foster a collaborative environment through knowledge‑sharing sessions, documented best practices, and accessible AI resources. Empower resources across the organization to build their own tools and services, reducing production solution requests. Qualifications Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Strong understanding of AI/ML concepts and applications. Experience with GenAI tools and platforms (e.g., N8N, Langsmith, Agentic Framework). Project management skills, with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Experience with vendor management. Experience with POC development and execution. Strong analytical and problem‑solving skills. A passion for AI and its potential to transform business. #LI-Hybrid #LI-DM1 At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their careers with us. Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs. #J-18808-Ljbffr