Part-Time Front Desk Associate

1 day ago


Toronto, Canada Myo Full time

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Myo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$18.50/hr - CA$21.50/hr We’re excited to hire a part-time Front Desk Associate (FDA) for Myo - YorkvilleMyo - Yorkville (55 Avenue Rd #209, Toronto, ON)Front Desk Associates (FDA) at Myo are responsible for providing exceptional service and hospitality, managing all aspects of clinic front desk operational tasks, and providing consistent support to our team of clinicians treating at each clinic.The ideal candidate will have availability for 3 shifts/week, with flexibility in both AM/PM shifts and weekends.The target start date for the new FDA is May 26th.Who We AreMyo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.Join us in our mission to raise body IQ globally #FutureproofYourBodyWhat You'll DoProvide all clients exceptional service and hospitality in line with Myodetox standards Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in, written communication Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management Ensure all claims, invoices, transactions are submitted and filed accurately Maintain clean, consistent client notes for seamless service to each client Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant Who We're Looking ForYou have 1+ years of experience working in a customer service and/or hospitality role You must be able to work a minimum of 3 shifts per week You care deeply about ensuring positive client interactions and experiences You are proud of the team and workspace you’re a part of, exemplified through a well maintained, presentable clinic You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion You’re passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients You perform your job duties with consideration and care for business driving booking strategies You thrive in a fast paced environment You are innately curious, always seeking to solve problems, answer questions and better your work product You show up as your authentic self day in and day out, making your voice heard You prioritize your own physical and mental health so you can show up as your best version in the workplace Myo Benefits + Perks:100% Employer-Paid Extended Health Benefits for all full-time employees (must work a minimum of 30+ hours/week to qualify) Group RRSP with Profit-Sharing Employer Match Discounted Pet Insurance through SPOT Complimentary paid staff treatment sessions Bonus payout for referral of new team members Employer-paid Mental Health Support through Homewood Apply today - here's what you can expectOur Hiring ProcessWe believe in creating a thoughtful and engaging hiring experience—just like the client experience we provide at Myo. If your application is selected, you'll have the opportunity to meet with our Operations Lead for a great conversation about your background in client services, your accomplishments, and what drives you.This is also your chance to dive deep into your customer service and administrative experience, align with our values, and explore how you can grow with us. Plus, you'll get to see our beautiful clinic firsthand and get a feel for the vibrant environment you’d be a part ofWe’re excited to meet you and explore the possibilities togetherWhy Myo?At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you’ll be the face of our clinics—creating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience.Join us in helping people move better, feel better, and Futureproof Their Bodies.Core Values and PrinciplesAt the heart of our operational ethos lie our core values, encapsulated by a commitment to:Care Deeply (Empathy) One Team, One Dream (Collaboration) Make it Count (Focus) Set the Pace (Ambition) Never Stop Learning (Curiosity) Learn more about us through our YouTube and Instagram. Seniority level Seniority level Not Applicable Employment type Employment type Part-time Job function Job function Other Industries Health, Wellness & Fitness Referrals increase your chances of interviewing at Myo by 2x Sign in to set job alerts for “Front Desk Associate” roles. Residence Services Associate - Lakeshore (Overnight Shift, 12AM - 8AM) - FT Support Building Front Desk Representative (Full-Time) Receptionist Clerk - Outpatient Department/Central Intake & Rapid Access Clinic - Casual ) Patient Administrative Associate - Birthing Unit- Casual ) Receptionist Clerk - Holland Rehab Services - Temporary full-time ) Patient Administrative Associate - D2 General Medicine/Nephrology - Regular Full-time ) Part-Time Front Desk Associate - Markham Patient Admin Associate - Trauma Recovery Clinic - Casual ) Assistant - Gift Shop - Temporary Full-time ) Project Coordinator and Executive Assistant We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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