Manager of Technical Training Services
20 hours ago
fort erie, on, Canada
Airbus Helicopters
Full-time
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Join Airbus Helicopters Canada as the Manager of Technical Training Services, driving excellence in aircraft maintenance education. The role involves coordinating diverse training programs for stakeholders in Fort Erie, Ontario.
In this strategic position, you will develop and implement effective training sessions, ensuring internal and external teams receive comprehensive instruction. You're expected to proactively support customer service representatives by addressing complex technical inquiries. Your leadership will help optimize training delivery and enhance service quality.
Key Responsibilities:
• Develop training materials and instructional resources
• Lead practical and theoretical training sessions
• Manage course schedules and participant enrollment
• Filter technical queries from customer support teams
• Stay current on maintenance practices and technologies
Requirements:
• College Diploma in Aircraft Maintenance
• TCCA AME License
• 5 years of teaching experience required
• Strong leadership and communication skills
• Experience in a technical environment preferred
Transform aircraft maintenance training and elevate customer service at Airbus with your expertise.
In this strategic position, you will develop and implement effective training sessions, ensuring internal and external teams receive comprehensive instruction. You're expected to proactively support customer service representatives by addressing complex technical inquiries. Your leadership will help optimize training delivery and enhance service quality.
Key Responsibilities:
• Develop training materials and instructional resources
• Lead practical and theoretical training sessions
• Manage course schedules and participant enrollment
• Filter technical queries from customer support teams
• Stay current on maintenance practices and technologies
Requirements:
• College Diploma in Aircraft Maintenance
• TCCA AME License
• 5 years of teaching experience required
• Strong leadership and communication skills
• Experience in a technical environment preferred
Transform aircraft maintenance training and elevate customer service at Airbus with your expertise.