Technical Product Manager, Game Server Hosting

Country: Canada Location: Austin Country: United States of America Location: Toronto Country: Canada Location: Orlando Country: United States of America Role ID Worker Type Regular Employee Studio/Department CT - Infrastructure & Platform Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Our Team Production Infrastructure and Engineering (PI&E) powers EA's games and live services. We ensure high availability, scalability, and reliability, enabling developers to build and launch games quickly with cloud-based infrastructure. The Role As Technical Product Manager for Game Server Hosting, you'll define and lead the roadmap for automated hosting platforms supporting development, testing, and production. You'll ensure optimized workflows for provisioning, observability, and fleet management across on-premises, hybrid, and cloud-native deployments. You'll collaborate with game studios, engineering teams, and vendors to deliver an outstanding multiplayer hosting platform, reporting to the Head of Program & Product Management. Responsibilities Shape product vision and roadmap for game server hosting, including manageability, scheduling, deployment, and observability. Collaborate with engineering, studios, and DevOps to capture requirements and guide product plans. Develop user personas, user stories, and prioritization frameworks. Work with product managers across infrastructure, CI/CD, observability, and cloud platforms for cohesive strategies. Lead product discovery, define MVPs, and lead experiments to improve developer and operator experience. Define and track metrics for satisfaction, adoption, reliability, and effectiveness. Preferred Qualifications 7+ years in product management, ideally in infrastructure platforms, developer tools, or multiplayer game hosting. Strong familiarity with cloud computing (AWS, GCP, Azure), Kubernetes, and containers. Experience working with engineers, SREs, or game developers. Proven track record delivering complex technical products. Experience with CI/CD, automated deployment, and configuration-as-code. Experience communicating complex technical concepts to a variety of audiences. Experience in online gaming, cloud hosting, or distributed systems. Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. Pay Transparency - North America COMPENSATION AND BENEFITS The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). PAY RANGES In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity. Pay is just one part of the overall compensation at EA. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr