Senior Manager

Senior Manager - Marketing, Project Management Office (PMO) American Express Location: Toronto, Ontario, Canada | Salary: CA$70,000.00‑CA$90,000.00 | 2 weeks ago At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to support our customers, communities, and colleagues. As part of Team Amex, you will experience comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. How will you make an impact in this role? Senior Manager Marketing, Project Management Office (PMO) is a dynamic role that enables the incumbent to implement key initiatives driving business growth across American Express Canada. The role requires close collaboration with key stakeholders across the Blue Box to develop project requirements, ensure alignment, and deliver flawless implementation of initiatives. Consumer Cards, Merchant Services and Corporate Products Lending, Charge, Proprietary and Co‑branded products Working closely with Legal, Compliance, AET, Risk, World Service, CEG and many other teams Minimum Qualifications Minimum 5 years of experience Bachelor's Degree PMP a benefit Preferred Qualifications Proven ability to take initiative and champion a project from conception through to implementation and evaluation Managing multiple complex projects simultaneously; from Legal/Regulatory, new capabilities to process improvement driven Strong oral and written communication skills with emphasis on developing strategic project overviews for presentation to internal teams up to senior management levels Creating Program structures, organizing teams, identifying, and tracking key project milestones (base‑lining critical path) Proactively anticipating project risks and issues and ensuring adequate mitigation is put in place to ensure delivery is not compromised; challenging the status quo Exceptional relationship management across all organization levels & lines of business; influencing and collaboration skills Strong understanding of Legal & Regulatory environment Superior analytical and critical thinking skills Selecting, reviewing, analyzing diverse data sets related to business performance (e.g. financial performance, business process optimization) Excels at working in ambiguity & continuous change Never satisfied with the status quo – a life‑long learner Interpretation of complex data to develop compelling business cases Experience across multiple Amex business groups a plus The job posting is for an existing vacancy. Benefits Competitive base salaries Bonus incentives Support for financial‑well‑being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. #J-18808-Ljbffr