Senior Business Analyst

Senior Business Analyst - Identity Management At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. We are seeking a highly skilled Senior Business Analyst to join our Identity Management team, dedicated to enhancing the security and user experience of our systems. This role emphasizes advanced strategic insight, leadership, and comprehensive knowledge of identity management principles. What You Will Do Develop and present IAM roadmaps that align with clients' business objectives, establishing a clear strategic direction for effective identity management solutions. Lead the requirements gathering process, eliciting and analyzing needs from diverse stakeholders including executive leadership, IT teams, and end users. Conduct in-depth analysis of business processes, identifying areas for improvement while aligning them with industry best practices. Documentation & Solution Development Create and maintain detailed documentation, including business requirements documents, functional specifications, process flows, and user stories. Collaborate with cross‑functional teams to design and support the development of innovative identity management solutions. Project Coordination & Leadership Lead and facilitate IAM assessments, identifying gaps and opportunities in client identity management processes. Oversee project timelines and resources ensuring milestones are met while managing expectations of stakeholders. Mentor junior analysts and team members, providing guidance and support throughout the project lifecycle. User Training & Change Management Develop and implement training programs to facilitate smooth transitions to new processes and systems. Advocate for change management best practices, ensuring user adoption and satisfaction. Continuous Improvement Drive continuous improvement initiatives by assessing current practices and recommending enhancements to improve efficiency and effectiveness in identity management. What You Bring To The Role A relevant bachelor’s degree; A minimum of 5 years of experience in business analysis, with a focus on identity management or related fields. Exceptional analytical skills and problem‑solving abilities. Advanced proficiency in Microsoft Office Suite, with experience in data analysis and visualization tools. Desired Skills Strong knowledge of identity management concepts and best practices. Excellent communication and interpersonal skills to engage effectively with various stakeholders. Proven ability to lead projects and work collaboratively in diverse teams. Familiarity with Agile methodologies and project management frameworks. Our Values, The KPMG Way Integrity: we do what is right | Excellence: we never stop learning and improving | Courage: we think and act boldly | Together: we respect each other and draw strength from our differences | For Better: we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier‑free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. Adjustments and accommodations throughout the recruitment process At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1‑888‑466‑4778. #J-18808-Ljbffr