Associate Representative

Why You'll Love EECOL

When you join EECOL, you become part of a global leader in business‑to‑business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family‑like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote‑within culture

What’s In It For You

• Permanent, full‑time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work
• Enjoy regular salary reviews and incentive opportunities.
• EECOL is not just a job, but a company where you can learn, develop, and build your career All training provided.
• A benefits package designed with your total well‑being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future
• Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

Responsibilities

• Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock‑outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and checking customer’s buying history.
• With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Report industry trends, competitive pricing and customer feedback to management.

Qualifications

• High School Diploma or Equivalent required; Bachelor’s degree preferred.
• Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0‑2 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment.
• Ability to communicate clearly, both verbally and in written form.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to act and solve routine or standard problems.
• Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with supervision.
• Ability to travel up to 25%.

Compensation & Benefits

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.