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Calgary, Canada Indigo Books & Music Full time

A leading Canadian retail company in Calgary seeks a Customer Operations Leader to enhance customer experience and drive omni sales. This role involves coaching Customer Experience Representatives, ensuring seamless store operations, and promoting employee engagement. Candidates should have 1-2 years of relevant experience, strong leadership skills, and the ability to work a flexible schedule. The position requires a customer-focused mindset and commitment to safety and service excellence, as well as bilingualism for specific regions.#J-18808-Ljbffr